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Welcome to the MailUp User Guide!

MailUp is your complete email delivery solution. It combines advanced features (flexible segmentation tools, dynamic content, A/B testing, triggered messages, etc.) with ready-to-go integrations and SMTP relay service for transactional and personal/business emails.

The email channel uses an innovative, flat-rate pricing policy that guarantees substantial savings over competing solutions.

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Not a customer yet? Sign-up for a 30-day free trial!


Search the User Guide


or browse using the navigation on the left side, which mimics MailUp's sidebar navigation.

How to get support

  • In your MailUp account, click the "Help" button in the top bar
  • Click on "Help " tab on the rightfor this page" to read the KB entry on the current page
  • If you don't find the answer, click the "Help button" and then "Support"
  • Search the user guide for a solution
  • If you don't find it, click on "Open a support ticket" to get in touch with our Support team.

How to submit feedback

  • In your MailUp account, click the "FeedbackHelp" tab on the rightbutton in the top bar and then click "Provide feedback"
  • Let us know what we can improve. Every comment is important for us! 

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