This export type encloses the statistics generated from an Email campaign. This means it will display as many rows as many were the actions taken by a recipient towards a certain campaign.
A row will be generated each time a recipient opens a message or clicks on any of the links nested into the email message. A row is also generated for those recipients who did not received the email message due to a bounce.
Full export is flexible to meet customers' highest expectations and is partly configurable upon demandcan be mainly customized with the fields listed below.
|Header Display Name|
List ID in MailUp
Send ID in MailUp
Message ID in MailUp
e-mail address of the recipient
of the email message
Clicked URL (if Status=CLK) or bounce code
Date of the operation saved in the record. It can indicate an open, a click or bounce detection
ISO format for dates
20110122T113000 stands for Jan 22th, 2011, 11:30 AM
Date the message was sent
ISO format for dates
What data is tracked
Statistics file for email channel contains rows ("records") describing the action performed by the recipient. For example:
File content is incremental, i.e. it only contains the actions recorded since the last export. So, actions performed by a user on a message in different days may be spread across different files.
The layout displayed above can't be modified in the fields' order, but you can decide to toggle some of them or add some to the existing default layout:
- Any dynamic field belonging to recipients, also available if fields were renamed.
- In the "Details" column it is possibile to display the click URL when the row is CLK type.
- Column "SendId".
- Column "IpAddress", where applicable. For instance, client ip address is caught in case of click or view
- Column "Geographical region", that reports approximately where a click or an open were made from.
- Column User agent : applicable to click and views rows
- Column "Tags"
- Email values encryption
The csv file may optionally display :
- columns header, exported along with the data
- You last Action only: you can choose to read only the latest action a certain recipient took for a certain campaign. So if a recipient views a campaign and then he clicks on it, on the csv only the click row will be exported.
- toggle click related rows
- toggle open/views related rows
- toggle bounce related rows
- toggle no action ( NCO ) related rows
- sent email rows (SNT).
What is the difference between NCO and SNT row types?
Each columns column can be also written with a text qualifier, usually a sinlge of single or double quote.
How to submit your export request?
Please submit your request to Mailup support today, and make sure you've filled the the form below :
|Csv exported file name||Write here the name of the exported csv|
|Column Separator||Write here the carachter to use|
|Text Qualifier||Write here the carachter to use|
|Show click Url||Yes / No|
|Show Send Id||Yes / No|
|Show click/open ip address||Yes / No|
|Show Geographical Information||Yes / No|
|Show User Agent||Yes / No|
|Show Campaign tags||Yes / No|
|Dynamic Fields||Write here field ids or names|
|File Header||Yes / No|
|Show only last action row||Yes / No|
|Show click rows||Yes / No|
|Show views rows||Yes / No|
|Show bounce rows||Yes / No|
|Show no actions rows||Yes / No|
Sample 1 displays "idList", "idNL", "Email", "subject", "statusType", "details", "statusChange" (date), "sentdate" (date) and four dynamic fields.
idList;idNl;email;subject;statusType;details;statusChange;sentDate;tagsFirstName;campo18LastName;campo19CustomerId;campo33;campo34TargetId 5;1555;email@example.com;Subject of your campaign;OPN;http://clickurl.com/;20150513T232106;20150513T112026;John;Smith;34234;085861532;1 5;1555;firstname.lastname@example.org;Subject of your campaign;CLK;http://clickurl.com/;20150513T232206;20150513T112210;John;Smith;34234;085861532;1 5;1550;email@example.com;Campaign subject;NCO;MBSD;20150513T013820;20150508T150226;;;;0158634536;0 5|;1555|;firstname.lastname@example.org|;Campaign subject|;NCO|HB |20150513T182035|20150513T112210||||001478445|2125401707
Sample 2 displays "idList", "idInvio" (sendId),"idNL" (newsletter id), "Email", "Subject", "statusChange", "sentdate" and "FirstName"
idList;idInvio;idNl;email;subject;statusType;details;statusChange;sentDate;FirstName 1;173;175;email@example.com;;CLK;Unsubscribe;20150521T105739;20150521T105733;John 1;166;172;firstname.lastname@example.org;Test DynField;SNT;;;20150417T140808;John 1;166;172;email@example.com;Test DynField;OPN;;20150417T141100;20150417T140808;John
Sample 3 displays a csv layout inclusive of a single quote text qualifier. Text qualifier is very often used when one of the selected fields might display characters that could be misread as separator.
'idList';'idInvio';'idNl';'email';'subject';'statusType';'details';'statusChange';'sentDate' '1';'14';'6';'firstname.lastname@example.org';'Esempio di messaggio creato con un feed RSS';'OPN';'';'20140905T200936'
Sample 4 displays a the same csv layout as above, but inclusive of MD5 encrypted Email value
'idList';'idInvio';'idNl';'email';'subject';'statusType';'details';'statusChange';'sentDate' '1';'14';'6';'febb975fe77448e72f0b54b2fab4cde8';'Esempio di messaggio creato con un feed RSS';'OPN';'';'20140905T200936'
Optional md5 / sha1 / sha256 / sha512 encryption applies to Email column only
Allowed codes for bounces are listed in the table below
Bounce No Email Address
Mail Block - General
Mail Block - Attachment Detected
Mail Block - Known Spammer
Mail Block - Relay Denied
Mail Block - Spam Detected
Soft Bounce - General
Soft Bounce - Dns Failure
Soft Bounce - Mailbox Full
Soft Bounce - Message Size Too Large
CSV Exported file shipping
The export process can put the target csv file to your console disk space you can usually connect through a Mailup Ftp account, or, if you feel more comfortable, we can ship it to yours.
When filling in the "submit form" at the bottom of this page, you'll find the proper blanks to let us know what FTP account the export process has to connect to. Leave them blank if you'd like the csv file to be left on your default Mailup account disk space.
When connected to your Mailup Ftp Account you'll find the exported csv files at this FTP relative path : "/ftp_export/"
FULL export type, accordingly to your usual campaign volumes, may generate a high amount of rows, remarkably increasing the target file size in some cases.
There's an optional feature that allows you to receive only the last action a subscriber took on a certain campaign. For instance, instead of writing both an Open and its subsequent click rows, the export process would only write the click row. This feature usually decreases a lot the average target file size.
You can submit your request filling in to "Show only last action row" as "Yes" in the form below.
Should you need any further information or custom integrations please do not hesitate to contact your account manager.