This export type encloses the statistics generated from an Email campaign. This means it will display as many rows as many were the actions taken by a recipient towards a certain campaign.
A row will be generated each time a recipient opens a message or clicks on any of the links displayed in the email message. A row is also generated for those recipients taking no action on a capaign they were sent to.
Full export is flexible to meet customers' highest expectations and can be mainly cutomized with the fields listed below.
List ID in MailUp
Send ID in MailUp
Message ID in MailUp (newsletter/DEM)
e-mail address of the recipient
Subject header of the email message
Clicked URL (if Status=CLK) or bounce code* (if Status=NCO)
Date of the operation saved in the record. It can indicate an open, a click or bounce detection
ISO format for dates
20110122T113000 stands for Jan 22th, 2011, 11:30 AM
Date the message was sent
ISO format for dates
|Ip Address||Client's Ip address, applies only in case of click or open||String|
|Geo Data||The region or area the action is generated from||String|
|User Agent||Usually the standard browser or Email client information coming along with a view or a click||String|
|Campaign Tags||If any was used for a campaign, this column will display a comma separated tag names. This column does not allow to use any custom separator other than comma, so please consider to use a semicolon o pipe csv column separator if planning to include this column in your final csv layout||String||Tag1, Tag2, Tag3|
The layout displayed above can't be modified in the fields' order, but you can decide to toggle some of them or add some to the existing :
- Any dynamic field belonging to recipients.
- In the "Details" column it is possibile to display the click URL when the row is CLK type.
- Column "SendId".
- Column "IpAddress", where applicable. For instance, client ip address is caught in case of click or view
- Column "Geographical region", that reports approximately where a click or an open were made from.
- Column User agent : applicable to click and views rows
- Column "Tags"
The csv file may optionally display :
- columns header, exported along with the data
- You can choose to read only the latest action a certain recipient took for a certain campaign. So if a recipient views a campaign and then he clicks on it, on the csv only the click row will be exported.
- toggle click related rows
- toggle views related rows
- toggle bounce related rows
- toggle no action ( NCO ) related rows
Each column can be also written with a text qualifier, usually a single or double quote.
Below a csv sample that includes click, views, bounces, no actions , displays campaign tags and four dynamic fields ( campo18, campo19, campo33, campo34 )
Allowed codes for bounces are listed in the table below
Bounce No Email Address
Mail Block - General
Mail Block - Attachment Detected
Mail Block - Known Spammer
Mail Block - Relay Denied
Mail Block - Spam Detected
Soft Bounce - General
Soft Bounce - Dns Failure
Soft Bounce - Mailbox Full
Soft Bounce - Message Size Too Large
CSV Exported file trasmission
The export process can put the exported csv file on your console disk space you can usually connect through a Mailup Ftp account, or, if you feel more comfortable, we can send it out to yours.
When filling in the "submit form" at the bottom of this page, you'll find the proper blanks to let us know what FTP account the export process has to connect to. Leave them blank if you'd like the csv file to be left on your Mailup account disk space.
FULL export type, accordingly to your usual campaign volumes, may generate a high amount of rows, remarkably increasing the target file size in some cases.
There's an optional feature that allows you to receive only the last action a subscriber took on a certain campaign. For instance, instead of writing both an Open and its subsequen click rows, the export process would only write the click row. This feature usually dicrease a lot the average target file size.
You can submit your request filling in to "Show only last action row" as "Yes" in the form below.
Please submit your request to Mailup support making sure you've filled the form below with your export preferences :
|Csv exported file name||Write here the name of the exported csv|
|Column Separator||Write here the character to use|
|Text Qualifier||Write here the character to use|
|Show click Url||Yes / No|
|Show Send Id||Yes / No|
|Show click/open ip address||Yes / No|
|Show Geographical Information||Yes / No|
|Show User Agent||Yes / No|
|Show Campaign tags||Yes / No|
|Dynamic Fields||Write here field ids or names|
|File Header||Yes / No|
|Show only last action row||Yes / No|
|Show click rows||Yes / No|
|Show views rows||Yes / No|
|Show bounce rows||Yes / No|
|Show no actions rows||Yes / No|
|Frequency||Daily / Weekly|
|Recurs||Once / Every Day|
|Ftp Host : Port||Your Ftp Host Name|
|Ftp Username||Your Ftp Username|
|Ftp Password||Your Ftp account password|
|Ftp subfolder||The Ftp subfolder the file will be placed to|