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| Most email clients like Gmail or Yahoo! - although not all of them - provide a "Spam" or "Junk" button. Clicking this button triggers a notice to MailUp, called "Feedback Loop" (FBL). In order to stop sending messages to these recipients, so to keep a high level of reputation and maximize deliverability, when a recipient takes that account the recipient status is automatically updated to "unsubscribed". It is possible to filter these recipients using the dropdown menu "Unsubscribed from" on the page Recipients > Unsubscribed, choosing "because misuse has been reported" (this text might have changed in your version of MailUp). The report can also be exported. |
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