Page Comparison

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• during the double opt-in process: the recipient has received a confirmation email but did not click on the link to confirm the subscription.
• during the inactive recipient management process: the recipient has received an automatic reactivation message, but have has not yet confirmed the reactivation nor have they been permanently moved to the unsubscribed.

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1. (optional) From Configurations> List settings> Notifications, create a new confirmation email, inserting a link or a request confirmation button with the editor
2. export suspended recipients by going to Recipients> Export, selecting "Pending" in the "Email Status" drop-down menu, and clicking "Export" at the bottom of the page;
3. When the export is complete, save the file on your computer and unzip it;
4. import the pending recipients again;
   1. go to Recipients> Import and select "Import CSV / TXT";
   2. in the first screen, upload the file you previously exported, select it and click "Next";
   3. in the second step, click on "Advanced" and check the option "Send confirmation email", where "Default" should be selected or an email previously created (see point 1).
5. Once the import is complete, the pending recipients will receive a new confirmation email.

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