SMS recipients

Owned by Former user (Deleted)
Last updated: Jan 12, 2018 by Alessandra Sessa (Deactivated)Version comment
2 min read

The SMS recipients page allows you to manage recipients with a mobile number associated with their profile. The Subscribed, Unsubscribed and Pending tabs allow you to modify, delete or unsubscribe SMS recipients. You can do an individual recipient search or a collective search based on group, filter, subscription date and even area code. You can save searches in groups or create a new group for reporting/statistical purposes.

Once you've chosen the status, you can do a simple search by entering an email or do more advanced searches based on a group, filter and/or even subscription status date by clicking on Search.

The recipient search feature allows you to apply all the advanced search options available to you (groups, filters, custom fields, etc.). You can add one or more options by clicking on "+".

You can even search by subscription date, selecting a time frame.

Once the system has picked up one or more recipients, go to the tab "Actions" to View profile, Unsubscribe, Delete.

 

Manage recipients

After running a search, select MOVE / COPY to open the tab with all the actions you can do on the selection.

Manage groups

The first three actions allow managing the groups assigned to the recipients you searched for.

  • Add to: add recipients to a list group.
  • Remove from selected group(s)and add to: remove recipients from groups entered as the search query and, optionally, add to another list or group.
  • Remove from all groups and add to: remove recipients from all list groups they've been assigned to and, optionally, add to a list group.

For these actions, you can quickly create a new group by clicking on "Add new group" on the right of the drop-down menu. Besides that, you can decide to act only on a random subset of recipients, enabling the "Randomly select n recipients" checkbox and specifying the number of recipients needed.

Other actions

  • Unsubscribe: unsubscribe recipients from the list
  • Export: export recipients. In the following screen, select recipients fields you want to export, choose a file name and start the export process. You'll find the new export file ready for download in Recipients > Export > Download