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This section of your admin console allows you to choose a customizable template or to create a new one. It is divided into two areas:


The menu contains three dropdown menus: choose the template that fits your needs according to the kind of message you want to send. You can choose the type of message (newsletter, Rss, or retrieve a customized template), the color and the number of sections.

Of course, once you select a template, you will be able to fully edit it in the message editor.

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There are two ways to create a new message template.

Creating a new template from scracth

Under Settings > List Settings > Templates > New


From: Messages > Email > Templates select the editor you want to use for your templates: Bee editor or Html editor

Bee templates


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By clicking on the Bee icon you will start the creation of a new message and from there you will be able to select your templates.

There are 3 tabs that allows you to choose from different templates: Basic Remplates, Rich templates, My templates

Basic templates

Select these templates and choose from a simple wireframe like one or two column. You will work on the content in the next step

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Rich templates

Rich templates are a starting point for your message: select the one that better fits your needs and customize the content and the images within the template

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My templates

In the third tab "My templates" tab you will find all the templates you have previously saved

HTML templates

Clicking the Html templates tab you will navigate some categories where you can choose the template for your message

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Below each template (as shown in the figure above) there are 4 icons:

  • Preview the template
  • Edit the template
  • Delete the template
  • Create your message from the selected template

Use the NEW TEMPLATE green button to create a new Html template from scratch


Creating a new template from an existing email


With mobile users becoming more and more common, using an email message that automatically adapts to the device on which it is read (responsive design) is getting more and more important. You can find a number of responsive design templates in the system, including the ones in the Fashion category .(Html templates)

All Bee's templates are responsive

titleFrom the MailUp blog

For more information on responsive templates, check out this blog post.



If you are having issues finding a template, try other lists in your account: templates are list-specific, and you may have saved it in a different list from that in which you are currently working.

Moving a template to a different list (html)

If you want to copy a template to another list, the easiest way is to copy and paste the html code.

  • Load an existing template
  • In the HTML editor, switch to HTML view and copy the code
  • Create a new template in the List in which you wish to use it, switch to HTML view in the message editor and paste the HTML code that you just copied.
  • Remember that you can also create a template from an existing email message, as mentioned above.

Template does not display correctly or browser hangs when viewing it

If your browser behaves strangely when viewing a template (or if it hangs when doing so), this may be due to non-standard HTML code used in a custom template that you or someone else on your staff added to the system.

This can happen when copying and pasting text and images from MS Word, for example.

In this kind of scenario, you will need to "clean" the HTML code. Try this:

  • Locate the template under Settings > List Settings > Templates > List
  • Edit the template by clicking on the Edit icon
  • Switch the message editor to HTML view
  • Select the entire code and cut & paste it into a blank Notepad file
  • Go back to the message editor, switch to design view, and click on Paste from Word in the Paste menu.


Moving a template to a different list (Bee)

When saving a template with Bee you have the option to save it to different lists