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Magento has announced that they will stop supporting the Magento 1.x platform, and will finally sunset the version 1 by June 2020. More info here.

Following this announcement, we will stop supporting our integration with Magento 1 as well. Support will end on June, 30 2019.

Now that you  have finished installing the extension you will need to configure a few settings. But first, make sure you've also enabled MailUp's Web Services API. See Web Services API for more. 


Here is a description of what the settings are and what they do.

Admin Console URL

This URL is unique for each MailUp account. It’s the domain portion of the URL shown in your browser address field when you are using your MailUp admin console.

It looks like something like or

To locate it, just log into your MailUp account, launch the admin console, and look at the URL in the browser address field.

Web Service User NameYour MailUp API User Name (part of your MailUp Web Services API credentials ). To retrieve your MailUp API user name and password, log into your MailUp admin console and navigate to Settings > Account settings > Developer's corner > Web Services.
Web Service PasswordYour MailUp API Password (part of your MailUp Web Services API credentials).
Test Connection

Image Modified The Test Connection button separately tests that the Console URL is correct and that the API credentials successfully authenticate, and returns friendly messages in both of those scenarios. It was added with v2.7 (upgrade to v2.7 beginning Sept 17, 2014).


The List within your MailUp account that you wish Customers to be subscribed to, by default.

If this List drop-down does not show the lists that you have set up in your MailUp account (by default MailUp includes one list called "News"), then the store is not connecting to MailUp. Troubleshoot this >

Default GroupAllow to associate a default Group at the store view level
Enable subscription checkbox during checkout

Select yes if you wish to show the newsletter sign up checkbox during checkout. Here is how it is displayed:

Image Modified

The text shown can be edited as any other text string shown in the storefront (see how).

Require Subscription Confirmation

This feature works in tandem with the previous setting. You can select whether to ask your customers to confirm that they wish to receive emails from your store. This is a best practice in email marketing. It's what's called "Double Opt-In" or "Confirmed Opt-In" and it's the best way to ensure that the subscribers on your list are (a) valid emails, and (b) people that do want to hear from you (thus minimizing any chances of spam complaints that can hurt your sender reputation).

  • If the feature is turned on, a subscriptoin confirmation request message is sent automatically by MailUp (you can fully customize it). The customer remains a pending subscriber in MailUp until the subscription is confirmed.
  • If the feature is turned off, customers are immediately added to the list as subscribers. This is typically not a good practice in email marketing, although the risk of adding invalid emails, spamtraps, etc. to the list is lower on an ecommerce store vs. a simple newsletter sign-up form.
Enable Automatic Data ExportSelect yes to enable automatic data export from Magento into your MailUp list.
Export Frequency
Select how often data will be updated and exported. (e.g. choose "Hourly").
Export OffsetTransfers happen at midnight (midnight for the server where the store is hosted) and thereafter (e.g. every six hours will happen at 12:00am, 6am, etc.) This setting allows you to introduce a delay. For example, if you set it up for a daily transfer, the Server Timezone is UTC, but you want the transfer happen at 4am UTC, you will want to set the offset at 4 hours.
Webhook crypt keyIf you are encrypting webhooks, enter the encryption key that you used in the MailUp admin
Enable module debugging logEnable the debugging log if you are experiencing any problems and need to communicate with our support team
Disable Newsletter Subscription NotificationThis setting disabled the email that otherwise Magento sends by default to customers that subscribe to the store's newsletter. Since a subscription confirmation will be sent by MailUp when the customer confirms their subscription, this email sent by Magento represents a duplicate and could create confusion. We recommend therefore setting this flag to Yes.
Order statusesSelect the order status(es) that should be used by the Extension to considered an order as a purchase with regard to data transfers and customer segmentation.

Field mappings

Mapping default customer attributes


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