Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Published by Scroll Versions from this space and version 9.0.0

...

You can create multiple Lists in your account, and then segment recipients within a List using Groups (or Filters that are a sort of dynamic groups).

List

Each List is an independent environment within your account, made up of settings, administrators, messages, templates, campaigns, groups, filters, triggered messages, statistics, etc.

...

  • A recipient can be assigned to more than one List at the same time: if he/she clicks on the Unsubscribe button of one newsletter he/she will still remain subscribed to all other Lists.
  • If you delete a recipient from a List, they are permanently removed from that List. However, they will remain part of other Lists in your console.
  • The subscriber status of a recipient can only be changed at the List level. (Subscribed, Unsubscribed, Pending.)

Group

If you want to segment users within a List, it is useful to create Groups.

  • When you import contacts to a List, different sets of recipients can be assigned to one or more groups.
  • You cannot send a message to multiple Lists at the same time. Instead, you can send the same message to more than one Group within that List.
  • A group can be created or deleted at any time and the contact information that it contains will not be affected.
  • A group will only be assigned to one List and will not be automatically assigned to other Lists.
  • If you remove a recipient from one group, they still belong to the other groups in which they were assigned.

Suggestions

  • Use different lists when managing different types of communications (ie press release, partners newsletter, blog alerts... or different brands, different languages)
  • Use a different sender address for each list
  • Do not use a news list for each new emailing