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MailUp reserves the right to reduce or suspend the service when the following thresholds have been exceeded.

API

Features / Methods

Limitation

http GET & POST

All

None

SOAP API

CreateNewsletter

SendNewsletterFast

Max 100 calls per day

SendSingleNewsletter

Based on the level of service (bandwidth or messages per hour) purchased by the User [†]

SendNewsletter

Max 200 calls per day

SendDirectSMS

SendSingleSMS

Max 10 calls per second

Other SOAP API methods

Max 5 calls per second

REST API

Transactional and personal emails

Based on the level of service (bandwidth or messages per hour) purchased by the User

Transactional SMSMax 30 calls per second
Stop/Delete sendingsMax 1 call every 30 seconds

Other REST API methods

Max 5 calls per second

SMTP+

Transactional and personal emails

Based on the level of service (bandwidth or messages per hour) purchased by the User [‡]

Error handling and logging

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Support is limited to the use of the API and does not cover proper development of any Application, including error handling and logging, unless otherwise agreed in writing.

Throttling limitations

Here below the throttling limitations:


DayHourMinute
/frontend/xmlsubscribe.aspx200005000300
/frontend/subscribe.aspx200005000300


Disabling of certain APIs

Certain APIs that are not being used by a User may be disabed disabled in order to further minimize any risk of unauthorized use.

API

Features / Methods

How to disable it

HTTP GET & POST API

Subscribe.aspx

Cannot be disabled

 


Other pages (e.g.. xmlSubscribe.aspx)

Via admin console (Settings > Account settings > Developer's corner > Web services > FrontEnd)

SOAP API

MailUpImport

Via admin console (Settings > Account settings > Developer's corner > Web services > MailUpImport)

Other SOAP API methods

Cannot be disabled [§]

REST API

All

Revoke Application authorization in the admin console [**]

SMTP+

All

Remove all SMTP+ users

Updates

MailUp reserves the right to update its APIs - with or without prior notice - in order to achieve the following objectives.

  • SOAP API, JSONP, HTTP GET & POST API: backward compatibility, implemenetation implementation of new features, increase in security
  • REST API: supports versioning and multiple versions can be active at the same time. An older version should be considered deprecated 6 months after the next version was released.
  • SMTP+: maintain compliance with the SMTP protocol specifications

Modifications to the API and information on new features (or versions, in the case of the REST API) that have become deprecated are registered in the API documentation. In some cases updates might be sent to Users and Developers via email or other another form of communication.

Footnotes

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