...
When you decide to export unsubscribed, an error code for the unsubscription reason will be listed for each address. Please refer to the table below to match these codes with unsubscribe reasons.Excerpt Include
Type | Error code | Description |
|---|---|---|
| Admin action (manually unsubscribed) | 0 | Unsubscribed by the administrator by changing the user status |
| Recipient used unsubscribe link | 2 | Unsubscribed by the user by clicking on the unsubscription link included in your message |
| Admin action (imported as unsubscribed) | 4 | Unsubscribed during the import process, by selecting the advanced option Import as unsubscribed (opted out) |
| Bounce | 8 | Automatic unsubscription due to incorrect email. More info |
| Due to spam complaint | 16 | Recipients clicking the "spam" button in the webmail client (e.g. Yahoo, Gmail etc.) |
| List-unsubscribe link | 32 | Recipients unsubscribed through a unsubscribe button in the webmail client (e.g. Yahoo, Gmail etc.) |
| List-unsubscribe mail | 64 | Recipients unsubscribed by sending an email to their ISP/webmail provider |
| Email was incorrect (bad syntax) | 81 | Email addresses with syntax errors (e.g. without a "@") |
| Email was invalid (bad domain) | 82 | Email related to a no longer existing domain |
| Emailwas incorrect (abandoned account) | 83 | Email address that was abandoned by the user. More info |
| Due to inactive recipient | 128 | Users who have not performed any activity in the latest period. More info |
| Due to blocked email | 256 | Email blocked. More info |
Due to repeated bounces | 512 | Email automatically unsubscribed due to repeated soft bounces. More info |
| Due to blocked email (target MTA block) | 2561 | Email blocked due to known spammer. More info |
| Due to blocked email (spam content) | 2562 | Email blocked due to spam content detected. More info |
| Due to blocked email (target MTA configuration error) | 2563 | Email blocked due to recipient configuration error. More info |
| Temporary opt-out due to repeated bounces | 5121 | Email temporarily unsubscribed due to repeated soft bounces. More info |
| Permanent opt-out due to repeated bounces | 5122 | Email permanently unsubscribed due to repeated soft bounces. More info |