This section of your admin console allows you to choose a customizable template or to create a new one. It is divided into two areas:


The menu contains three dropdown menus: choose the template that fits your needs according to the kind of message you want to send. You can choose the type of message (newsletter, Rss, or retrieve a customized template), the color and the number of sections.

Of course, once you select a template, you will be able to fully edit it in the message editor.


There are two ways to create a new message template.

Creating a new template from scracth

Under Settings > List Settings > Templates > New

Creating a new template from an existing email

You can also create a template from an existing email message. Follow these steps:

Responsive templates

With mobile users becoming more and more common, using an email message that automatically adapts to the device on which it is read (responsive design) is getting more and more important. You can find a number of responsive design templates in the system, including the ones in the Fashion category.

For more information on responsive templates, check out this blog post.


Issue locating a template

If you are having issues finding a template, try other lists in your account: templates are list-specific, and you may have saved it in a different list from that in which you are currently working.

Moving a template to a different list

If you want to copy a template to another list, the easiest way is to copy and paste the html code.

Template does not display correctly or browser hangs when viewing it

If your browser behaves strangely when viewing a template (or if it hangs when doing so), this may be due to non-standard HTML code used in a custom template that you or someone else on your staff added to the system.

This can happen when copying and pasting text and images from MS Word, for example.

In this kind of scenario, you will need to "clean" the HTML code. Try this:

You can also try "cleaning" the code by using a separate tool. Many HTML editors include a feature to do so.