This page allows setting new security levels to all MailUp accounts.
Each administrator can set up user password expiration policies that may also include:
Password change settings: it allows to force the new password to be different than the last N used.
Two-factor authentication (2FA) adds an additional layer of security to the authentication process by making it harder for attackers to gain access to MailUp platform.
Two-factor authentication (also known as two-step verification) is associates a security code delivered through a mobile device to the classic account password. Once activated, when first entering in the platform, users will be asked to scan the QR code on the login page and enter a verification code generated by an application installed on a device in their possession. To use this option, users will need to download the Google Authenticator app or another two-step verification app like Authy.
Since then, during the login MailUp will ask your username and password as usual. A second page will then be displayed asking to enter a verification code received on the associated mobile device.
The Two-factor authentication is by default disabled. The administrator accounts can enable the option:
When a user logs in for the first time after 2FA has been enabled at a user level, MailUp will ask to follow this 3 steps:
Starting from now, to enter your MailUp platform, you will need to insert your username and password and the verification code.
In case a device connected to a MailUp user is no more available, the 2FA can be reset from the “User permissions” page by selecting “Reset two-factor authentication” in the Actions available for an existing user. At the next login, this user will be asked to associate another device with a QR code.