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This page provides you information about how to get email statistics by message and by recipient.

Info
titleBest Practices

Email Statistics use a different "base URL" than methods that can be used to manage your console account resources. Caller application should handle three distinct base URL when working with REST API ("Console", "Statistics" and "Public")

Use of paging for email statistics is often enabled by default. It is strongly recommended to avoid removal of default paging because in some cases the size of returned data could be really big (i.e. caller applications may experience either response time that are longer than expected or errors that are related to maximum data size restrictions on the infrastructure that hosts the caller). By implementing paging, a developer is able to test the caller application in its edge cases, in such a way that even huge number of opens, delivered emails or clicks do not represent a problem.

 

 

On this page:

Table of Contents

 

Get Statistics by Message

This section enables you to get statistics of an email message by specifying its ID. You can get message IDs by using List Messages method. For each type of statistics by message both a "COUNT" method (only the total number) and a "LIST" method (all available details) are provided.

If you reuse a specified message and perform more sendings with it you should be aware that message statistics of a specific sending cannot be handled separately from the statistics of the other sendings of the same message. If you need to separate the statistics of each sending it is recommended that you clone (i.e. make a copy of the message) whenever you are planning a new campaign.

Read message recipients

Please note that message recipients are kept inside MailUp only for 15 days, after that period COUNT returns zero and LIST returns an empty array.

...

Description

...

Get recipients that received the specified message

...

HTTP Method

...

GET

...

URL

Get the number of recipients that received the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Recipients

Get a list of email addresses that received specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Recipients

...

JSON request (example)

...

none

...

JSON response (example)

...

COUNT method simply return the number of delivered messages (e.g. 103)

LIST method returns a paged list

Expand
Code Block
{"IsPaginated":true,"Items":[{"Email":"tim@example.com","IdMessage":11826,"IdRecipient":1405754},{"Email":"mary@example.com","IdMessage":11826,"IdRecipient":1403161},{"Email":"jack@example.com","IdMessage":11826,"IdRecipient":1392647},{"Email":"marta@example.com","IdMessage":11826,"IdRecipient":1390174},{"Email":"robert@example.com","IdMessage":11826,"IdRecipient":1389856},{"Email":"susan@example.com","IdMessage":11826,"IdRecipient":1386049},{"Email":"patrick@example.com","IdMessage":11826,"IdRecipient":1386048},{"Email":"markus@example.com","IdMessage":11826,"IdRecipient":1386047},{"Email":"bernardo@example.com","IdMessage":11826,"IdRecipient":1386046},{"Email":"cindy@example.com","IdMessage":11826,"IdRecipient":1385588},{"Email":"alexander@example.com","IdMessage":11826,"IdRecipient":1381517},{"Email":"naomi@example.com","IdMessage":11826,"IdRecipient":1377532},{"Email":"jimmy@example.com","IdMessage":11826,"IdRecipient":1377528},{"Email":"tony@networkweb.net","IdMessage":11826,"IdRecipient":1377527},{"Email":"larry@example.com","IdMessage":11826,"IdRecipient":1377520},{"Email":"pamela@example.com","IdMessage":11826,"IdRecipient":1377516},{"Email":"martin@example.com","IdMessage":11826,"IdRecipient":1377047},{"Email":"jenny@example.com","IdMessage":11826,"IdRecipient":1376721},{"Email":"george@example.com","IdMessage":11826,"IdRecipient":1376600},{"Email":"david@example.com","IdMessage":11826,"IdRecipient":374939}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":54}

...

Paging and filtering (example)

...

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Recipients?PageSize=10&PageNumber=1 (change page size to 10 and retreive the second page)

Read message opens

Full details about opens This page provides you information about how to get email statistics by message and by recipient.

Info
titleBest Practices

Email Statistics use a different "base URL" than methods that can be used to manage your console account resources. Caller application should handle three distinct base URL when working with REST API ("Console", "Statistics" and "Public")

Use of paging for email statistics is often enabled by default. It is strongly recommended to avoid removal of default paging because in some cases the size of returned data could be really big (i.e. caller applications may experience either response time that are longer than expected or errors that are related to maximum data size restrictions on the infrastructure that hosts the caller). By implementing paging, a developer is able to test the caller application in its edge cases, in such a way that even huge number of opens, delivered emails or clicks do not represent a problem.

 

 

On this page:

Table of Contents

 

...

Get Statistics by Message

This section enables you to get statistics of an email message by specifying its ID. You can get message IDs by using List Messages method. For each type of statistics by message both a "COUNT" method (only the total number) and a "LIST" method (all available details) are provided.

If you reuse a specified message and perform more sendings with it you should be aware that message statistics of a specific sending cannot be handled separately from the statistics of the other sendings of the same message. If you need to separate the statistics of each sending it is recommended that you clone (i.e. make a copy of the message) whenever you are planning a new campaign.

Read message recipients

Please note that message recipients are kept inside MailUp only for 15 days, after that period COUNT returns zero and LIST returns an empty array.

Description

Get recipients that received the specified message

HTTP Method

GET

URL

Get the number of recipients that received the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Recipients


Get a list of email addresses that received specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Recipients

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of delivered messages (e.g. 103)

LIST method returns a paged list

Expand
Code Block
{"IsPaginated":true,"Items":[{"Email":"tim@example.com","IdMessage":11826,"IdRecipient":1405754},{"Email":"mary@example.com","IdMessage":11826,"IdRecipient":1403161},{"Email":"jack@example.com","IdMessage":11826,"IdRecipient":1392647},{"Email":"marta@example.com","IdMessage":11826,"IdRecipient":1390174},{"Email":"robert@example.com","IdMessage":11826,"IdRecipient":1389856},{"Email":"susan@example.com","IdMessage":11826,"IdRecipient":1386049},{"Email":"patrick@example.com","IdMessage":11826,"IdRecipient":1386048},{"Email":"markus@example.com","IdMessage":11826,"IdRecipient":1386047},{"Email":"bernardo@example.com","IdMessage":11826,"IdRecipient":1386046},{"Email":"cindy@example.com","IdMessage":11826,"IdRecipient":1385588},{"Email":"alexander@example.com","IdMessage":11826,"IdRecipient":1381517},{"Email":"naomi@example.com","IdMessage":11826,"IdRecipient":1377532},{"Email":"jimmy@example.com","IdMessage":11826,"IdRecipient":1377528},{"Email":"tony@networkweb.net","IdMessage":11826,"IdRecipient":1377527},{"Email":"larry@example.com","IdMessage":11826,"IdRecipient":1377520},{"Email":"pamela@example.com","IdMessage":11826,"IdRecipient":1377516},{"Email":"martin@example.com","IdMessage":11826,"IdRecipient":1377047},{"Email":"jenny@example.com","IdMessage":11826,"IdRecipient":1376721},{"Email":"george@example.com","IdMessage":11826,"IdRecipient":1376600},{"Email":"david@example.com","IdMessage":11826,"IdRecipient":374939}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":54}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Recipients?PageSize=10&PageNumber=1 (change page size to 10 and retreive the second page)

Read message opens

Full details about opens are kept for at least 90 days, this period is longer if your console account has activated the "Detailed Statistics Extension" option.

Description

Get opens for the specified message

HTTP Method

GET

URL

Get the number of opens for the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Views

 

Get a list of recipients that opened the specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Views

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of opens (e.g. 13)

LIST method returns a list of recipients that opened the message (each recipient could have opened the message more than once, see "Count" parameter for each recipient). The list is paged by default if the number of returned items is higher than 20

Expand
Code Block
{"IsPaginated":false,"Items":[{"Count":1,"Email":"susan@example.com","IdMessage":11826,"IdRecipient":1386049},{"Count":1,"Email":"jimmy@example.com","IdMessage":11826,"IdRecipient":1377528},{"Count":4,"Email":"larry@example.com","IdMessage":11826,"IdRecipient":1377520},{"Count":1,"Email":"pedro@example.com","IdMessage":11826,"IdRecipient":319189},{"Count":1,"Email":"kevin@example.com","IdMessage":11826,"IdRecipient":316618},{"Count":1,"Email":"kris@example.com","IdMessage":11826,"IdRecipient":309309},{"Count":1,"Email":"barbie@example.com","IdMessage":11826,"IdRecipient":307408},{"Count":3,"Email":"ken@example.com","IdMessage":11826,"IdRecipient":303812}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":8}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Views?PageSize=5&PageNumber=1 (change page size to 5 and retreive the second page)

Read message clicks

Full details about clicks are kept for at least 90 days, this period is longer if your console account has activated the "Detailed Statistics Extension" option.

Description

Get clicks for the specified message

HTTP Method

GET

URL

Get the number of clicks for the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Clicks

 

Get a list of recipients that clicked at least a link in the specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Views

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of clicks (e.g. 13)

LIST method returns a list of recipients that clicked in the message (each recipient could have clicked the message more than once, see "Count" parameter for each recipient). The list is paged by default if the number of returned items is higher than 20

Expand
Code Block
{"IsPaginated":true,"Items":[{"Count":1,"Email":"dottie@yahoo.it","IdRecipient":1419867},{"Count":1,"Email":"test@libero.it","IdRecipient":1419861},{"Count":2,"Email":"genny@example.com","IdRecipient":1419852},{"Count":2,"Email":"wayne@example.com","IdRecipient":1419829},{"Count":1,"Email":"manuel@example.com","IdRecipient":1419828},{"Count":3,"Email":"info1@example.com","IdRecipient":1419809},{"Count":2,"Email":"info2@example.com","IdRecipient":1419795},{"Count":1,"Email":"vladimir@example.com","IdRecipient":1419793},{"Count":2,"Email":"stefy@example.com","IdRecipient":1419687},{"Count":1,"Email":"sergio@example.com","IdRecipient":1419680},{"Count":2,"Email":"rocco@example.com","IdRecipient":1419673},{"Count":1,"Email":"sales1@example.com","IdRecipient":1419668},{"Count":1,"Email":"info3@example.com","IdRecipient":1419629},{"Count":2,"Email":"info4@example.com","IdRecipient":1419626},{"Count":2,"Email":"giorgia@example.com","IdRecipient":1419597},{"Count":1,"Email":"francis@example.com","IdRecipient":1419575},{"Count":1,"Email":"frank61@example.com","IdRecipient":1419568},{"Count":1,"Email":"anna@example.com","IdRecipient":1419561},{"Count":1,"Email":"adrian@example.com","IdRecipient":1419552},{"Count":1,"Email":"rita@example.com","IdRecipient":1419537}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":947}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Clicks?PageSize=5&PageNumber=1 (change page size to 5 and retreive the second page)

Full details about clicks are kept for at least 90 days, this period is longer if your console account has activated the "Detailed Statistics Extension" option.

Description

Get distribution of clicks for the specified message

HTTP Method

GET

URL

Count the number of clicks on each link of specified message

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/UrlClicks

 

Get a list of recipients that clicked at least a link in the specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/UrlClickDetails

JSON request (example)

none

JSON response (example)

UrlClicks returns a paged list of message links with at least one click. For each link both the URL and the number of clicks are provided

Expand
Code Block
{"IsPaginated":true,"Items":[{"Count":63,"IdMessage":11775,"Url":"Read in web browser"},{"Count":628,"IdMessage":11775,"Url":"http:\/\/www.example.com\/landing-page\/freetrial-12\/tryme30days.asp"},{"Count":283,"IdMessage":11775,"Url":"http:\/\/blog.example.com\/2014\/04\/update-machinery\/ "},{"Count":59,"IdMessage":11775,"Url":"http:\/\/www.example.com\/pec ipsettings.htm"},{"Count":123,"IdMessage":11775,"Url":"https:\/\/www.youtube.com\/watch?v=su896YA0gC3A&feature=youtu.be"},{"Count":86,"IdMessage":11775,"Url":"Unsubscribe"},{"Count":24,"IdMessage":11775,"Url":"http:\/\/www.example.com"},{"Count":68,"IdMessage":11775,"Url":"http:\/\/www.example.com\/email-checkup\/"},{"Count":5,"IdMessage":11775,"Url":"http:\/\/www.linkedin.com\/shareArticle?mini=true&url=http:\/\/e.acme.com\/frontend\/nl_preview_window.aspx?idNL=11775&fc=MTE4NzU=&&title=Read april newsletter from acme&summary=Read latest news from industry world"},{"Count":19,"IdMessage":11775,"Url":"Preference Center"},{"Count":12,"IdMessage":11775,"Url":"Autoprofile: 72"},{"Count":11,"IdMessage":11775,"Url":"http:\/\/www.facebook.com\/pages\/acme\/97291130649"},{"Count":4,"IdMessage":11775,"Url":"http:\/\/newsletter.mailupnet.it\/frontend\/track.aspx?url=http:\/\/www.example.com\/votenewsletter.asp?id=1"},{"Count":5,"IdMessage":11775,"Url":"http:\/\/www.example.com\/votenewsletter.asp"},{"Count":10,"IdMessage":11775,"Url":"http:\/\/www.example.com\/responsability.htm"},{"Count":3,"IdMessage":11775,"Url":"http:\/\/newsletter.mailupnet.it\/frontend\/track.aspx?url=http:\/\/www.example.com\/votenewsletter.asp?id=2"},{"Count":4,"IdMessage":11775,"Url":"http:\/\/twitter.com\/acme"},{"Count":4,"IdMessage":11775,"Url":"https:\/\/twitter.com\/intent\/tweet?source=webclient&text=I am reading april newsletter! via @acme http:\/\/e.acme.com\/frontend\/nl_preview_window.aspx?idNL=11775&fc=MTE3NzU=&"},{"Count":3,"IdMessage":11775,"Url":"http:\/\/newsletter.mailupnet.it\/frontend\/track.aspx?url=http:\/\/www.example.com\/votenewsletter.asp?id=4"},{"Count":8,"IdMessage":11775,"Url":"http:\/\/e.acme.com\/frontend\/newsletters.aspx?idlist=1&hashlista=6dfe152c-fbf2-420a-9e2d-51e462fea20d"}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":27}

 

LIST method returns a list of recipients that clicked in the message (each recipient could have clicked the message more than once, see "Count" parameter for each recipient). The list is paged by default if the number of returned items is higher than 20

Expand

For sake of simplicity we consider a message with only one clicked link and with the page size that is reduced to 2 items per page

Code Block
{
	"IsPaginated":true,
	"Items":[{
		"Count":283,
		"IdMessage":11826,
		"RecipientsClicks":[{
			"Count":2,
			"Email":"vladimir@example.com",
			"IdRecipient":1419793
		},
		{
			"Count":3,
			"Email":"larry@example.com",
			"IdRecipient":1377520
		}
        ],
		"Url":""http:\/\/www.example.com\/responsability.htm""
	}],
	"PageNumber":0,
	"PageSize":2,
	"Skipped":0,
	"TotalElementsCount":300
}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/UrlClickDetails?PageSize=5&PageNumber=1 (change page size to 5 and retreive the second page)

Read bounces

Description

Get recipients for whom a bounce occurred when the specified message was sent

HTTP Method

GET

URL

Get the number of bounces related to the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Bounces

 

Get a list of email addresses that originated a bounce when the specified message was sent (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Bounces

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of bounces (e.g. 103)

LIST method returns a paged list

Expand

Disclaimer: provided addresses have been invented as examples of wrong emails, it is not guaranteed that they actually match with the bounce "Type" that is specified for each of them

Code Block
{"IsPaginated":true,"Items":[{"Email":"monica@example.com","IdMessage":11775,"IdRecipient":1419659,"Type":"MBSD "},{"Email":"marco@nweb.it","IdMessage":11775,"IdRecipient":1419650,"Type":"SBDF "},{"Email":"max@yahoooo.it","IdMessage":11775,"IdRecipient":1419635,"Type":"HB "},{"Email":"infos@homail.com","IdMessage":11775,"IdRecipient":1419632,"Type":"HB "},{"Email":"info@wrongaddress.com","IdMessage":11775,"IdRecipient":1419616,"Type":"MBSD "},{"Email":"dan.marketing@hardbounce.com","IdMessage":11775,"IdRecipient":1419579,"Type":"HB "},{"Email":"alice@gmmail.it","IdMessage":11775,"IdRecipient":1419467,"Type":"MBSD "},{"Email":"fax@hotmeils.it","IdMessage":11775,"IdRecipient":1419068,"Type":"GB "},{"Email":"informationes@nweb.com","IdMessage":11775,"IdRecipient":1418795,"Type":"GB "},{"Email":"clas@gimail.com","IdMessage":11775,"IdRecipient":1415989,"Type":"GB"}],
"PageNumber":0,"PageSize":10,"Skipped":0,"TotalElementsCount":1174}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Bounces?PageSize=10&PageNumber=1 (change page size to 10 and retreive the second page)

This feature allows to extract either the number of clicks on "Unsubscribe" link or the full list of recipients that clicked on it.

 

Note
  • There are also other unsubscription sources (e.g. import, bounces, admin console...), if you want to extract a list of all the recipients that were unsubscribed due to any reason you should refer to "Read Unsubscribed"
  • A click un "Unsubscribe" link may be not enough to say that recipient is unsubscribed (e.g. the MailUp list to which the message belongs may be configured with a confirmed opt-out and recipient may not have clicked the link on the confirmation page)

Description

Get recipients whose unsubscription is related to the specified message

HTTP Method

GET

URL

Get the number of clicks on "Unsubscribe" link of the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Unsubscriptions

 

Get a detailed list of clicks on "Unsubscribe" link of the specified message (LIST, paging is set as default with pageSize=20).

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Unsubscriptions

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of recipients who clicked on Unsubsribe link (e.g. 103)

LIST method returns a paged list (Note: if a recipient clicks three times on "Unsubscribed" links this result contains three items for that recipient)

Expand
Code Block
{"IsPaginated":true,"Items":[{"Email":"manuel.f@example.com","IdMessage":11775,"IdRecipient":1419828},{"Email":"manuel.f@example.com","IdMessage":11775,"IdRecipient":1419828},{"Email":"manuel.f@example.com","IdMessage":11775,"IdRecipient":1419828},{"Email":"agency@example.com","IdMessage":11775,"IdRecipient":1419668},{"Email":"agency@example.com","IdMessage":11775,"IdRecipient":1419668},{"Email":"barbie@example.com","IdMessage":11775,"IdRecipient":1419568},{"Email":"barbie@example.com","IdMessage":11775,"IdRecipient":1419568},{"Email":"matt@example.com","IdMessage":11775,"IdRecipient":1419482},{"Email":"matt@example.com","IdMessage":11775,"IdRecipient":1419482},{"Email":"matt@example.com","IdMessage":11775,"IdRecipient":1419482},{"Email":"peter@example.com","IdMessage":11775,"IdRecipient":1419246},{"Email":"peter@example.com","IdMessage":11775,"IdRecipient":1419246},{"Email":"peter@example.com","IdMessage":11775,"IdRecipient":1419246},{"Email":"luca@example.com","IdMessage":11775,"IdRecipient":1419184},{"Email":"luca@example.com","IdMessage":11775,"IdRecipient":1419184},{"Email":"info@example.com","IdMessage":11775,"IdRecipient":1419095},{"Email":"info@example.com","IdMessage":11775,"IdRecipient":1419095},{"Email":"info@example.com","IdMessage":11775,"IdRecipient":1419095},{"Email":"sales@example.com","IdMessage":11775,"IdRecipient":1418646},{"Email":"sales@example.com","IdMessage":11775,"IdRecipient":1418646}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":179}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Unsubscriptions?PageSize=10&PageNumber=1 (change page size to 10 and retreive the second page)

 

...

Get Statistics by Recipient

This section enables you to get statistics related to a recipient by specifying its ID. You can get recipient ID by using "Check if a subscriber exists" method. For each type of statistics by message both a "COUNT" method (only the total number) and a "LIST" method (all available details) are provided.

Read delivered messages by recipient

Please note that delivery details are kept inside MailUp only for 15 days, after that period COUNT returns zero and LIST returns an empty array.

Description

Get recipients that received the specified message

HTTP Method

GET

URL

Get the number of recipients that received the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Recipient/@id_Recipient/Count/Deliveries

 

Get a list of email addresses that received specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Recipient/@id_Recipient/List/Deliveries

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of delivered messages (e.g. 2)

LIST method returns a paged list (default page size = 20)

Expand
Code Block
{"IsPaginated":false,"Items":[{"Count":1,"IdList":89,"IdMessage":11824,"Notes":"Martial Arts 02","Subject":"How to become a Ninja"},{"Count":1,"IdList":51,"IdMessage":11813,"Notes":"Martial Arts 01","Subject":"Karate fundamentals"}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":2}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Recipient/1378914/List/Deliveries?PageSize=10&PageNumber=1 (change page size to 10 and retreive the second page)

If you want to retreive only the messages that are related to a particular list you can specify the "FilterBy" option (e.g. only messages that belong to list 51

  • /Recipient/1378914/List/Deliveries?filterby="IdList+%3d%3d+51"

Read opens by recipient

Full details about opens are kept for at least 90 days, this period is longer if your console account has activated the "Detailed Statistics Extension" option.

Description

Get opens for the specified message

HTTP Method

GET

URL

Get the number of opens for the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Views

 

Get a list of recipients that opened the specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Views

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of opens (e.g. 13)

LIST method returns a list of recipients that opened the message (each recipient could have opened the message more than once, see "Count" parameter for each recipient). The list is paged by default if the number of returned items is higher than 20

Expand
Code Block
{"IsPaginated":true,"Items":[{"Count":1,"IdList":1,"IdMessage":11775,"Notes":"","Subject":"Join our webinar"},{"Count":1,"IdList":51,"IdMessage":11741,"Notes":"","Subject":"Check out our new ebook"},{"Count":1,"IdList":1,"IdMessage":11677,"Notes":"Message B","Subject":"Success Stories in digital marketing"},{"Count":2,"IdList":1,"IdMessage":11633,"Notes":"Message A","Subject":"Hello [name], here is a selection of success stories"},{"Count":2,"IdList":1,"IdMessage":11566,"Notes":"Message A","Subject":"Merry Christmas"},{"Count":2,"IdList":51,"IdMessage":11564,"Notes":"Message B","Subject":"[name], get your XMas present!"},{"Count":3,"IdList":51,"IdMessage":11536,"Notes":"","Subject":"Email and Business"},{"Count":4,"IdList":1,"IdMessage":11497,"Notes":"","Subject":"Learn more about SMS"},{"Count":1,"IdList":1,"IdMessage":11406,"Notes":"","Subject":"April Newsletter"},{"Count":3,"IdList":1,"IdMessage":11313,"Notes":"","Subject":"Happy Birthday"},{"Count":1,"IdList":51,"IdMessage":11217,"Notes":"","Subject":"Quick Poll"},{"Count":2,"IdList":1,"IdMessage":11142,"Notes":"","Subject":"How to improve your business"},{"Count":4,"IdList":51,"IdMessage":11091,"Notes":"","Subject":"Product News - May 2013"},{"Count":1,"IdList":1,"IdMessage":11049,"Notes":"","Subject":"Price changes"},{"Count":4,"IdList":51,"IdMessage":11005,"Notes":"","Subject":"[name], join us at XYZ conference"},{"Count":3,"IdList":51,"IdMessage":10970,"Notes":"Message B","Subject":"Email and smartphones"},{"Count":12,"IdList":1,"IdMessage":10961,"Notes":"Message A","Subject":"Email and smartphones"},{"Count":1,"IdList":51,"IdMessage":10949,"Notes":"","Subject":"How to make a good marketing plan"},{"Count":1,"IdList":1,"IdMessage":10838,"Notes":"","Subject":"[name], subscribe our promotions newsletter!"},{"Count":1,"IdList":1,"IdMessage":10820,"Notes":"","Subject":"Product News - March 2013"}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":37}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Views?PageSize=5&PageNumber=1 (change page size to 5 and retreive the second page)

If you want to retreive only the messages that are related to a particular list you can specify the "FilterBy" option (e.g. only messages that belong to list 51)

  • /Recipient/300501/List/Views?filterby="IdList+%3d%3d+51"

 

If you want to retreive only the messages that have been opened more than once by specified recipient you can specify the "FilterBy" option (e.g. Count >=2)

 

  • /Recipient/300501/List/Views?filterby="Count+%3e%3d+2" ??????????????????????


Read clicks by recipient

Full details about clicks are kept for at least 90 days, this period is longer if your console account has activated the "Detailed Statistics Extension" option.

Description

Get opens for clicks performed by the specified messagerecipient

HTTP Method

GET

URL

Get the number of opens clicks for the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/MessageRecipient/{ID@id_MESSAGE}Recipient/Count/ViewsClicks

 

Get a list of recipients that opened the specified message messages in which the specified recipients has performed at least one click (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/MessageRecipient/{ID@id_MESSAGE}Recipient/List/ViewsClicks

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of opens clicks (e.g. 13)

LIST method returns a list of recipients that opened the message (each clicked messages (the specified recipient could have opened clicked the message more than once, see "Count" parameter for each recipientmessage). The list is paged by default if the number of returned items is higher than 20

Expand
Code Block
{"IsPaginated":false,"Items":[{"Count":1,"Email":"susan@example.com","IdMessage":11826,"IdRecipient":1386049},{"Count":1,"Email":"jimmy@example.com","IdMessage":11826,"IdRecipient":1377528},"IsPaginated":false,"Items":[{"Count":41,"EmailIdList":87,"larry@example.comIdMessage":11658,"IdMessageNotes":11826"List Plus by Mike Brown","IdRecipientSubject":1377520"Higlhights New Media 2014 Feb 10th "},{"Count":1,"EmailIdList":"pedro@example.com"87,"IdMessage":1182611090,"IdRecipientNotes":319189},{"Count":1,"Email":"kevin@example.com","IdMessage":11826,"IdRecipient":316618},{"Count":1,"Email":"kris@example.com","IdMessage":11826,"IdRecipient":309309"List Plus by Mike Brown","Subject":"Higlhights New Media 2013 July 3rd"},{"Count":2,"IdList":80,"IdMessage":10598,"Notes":" internal email","Subject":"Company Events"},{"Count":1,"EmailIdList":51,"barbie@example.comIdMessage":11575,"IdMessageNotes":11826" Xmas newsletter","IdRecipientSubject":307408"[name], get your XMas coupon"},{"Count":31,"EmailIdList":"ken@example.com"51,"IdMessage":1182611554,"IdRecipientNotes":303812}]"","PageNumberSubject":0,"PageSize":20,"Skipped":0,"TotalElementsCount":8}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Views?PageSize=5&PageNumber=1 (change page size to 5 and retreive the second page)

Read message clicks

Full details about clicks are kept for at least 90 days, this period is longer if your console account has activated the "Detailed Statistics Extension" option.

Description

Get clicks for the specified message

HTTP Method

GET

URL

Get the number of clicks for the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Clicks

 

Get a list of recipients that clicked at least a link in the specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Views

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of clicks (e.g. 13)

LIST method returns a list of recipients that clicked in the message (each recipient could have clicked the message more than once, see "Count" parameter for each recipient). The list is paged by default if the number of returned items is higher than 20

Expand
Code Block
{"IsPaginated":true,"Items":["☑ Get your free trial account"},{"Count":1,"IdList":51,"IdMessage":11531,"Notes":"A+B","Subject":"♛ Learn the golden rules"},{"Count":1,"IdList":51,"IdMessage":11442,"Notes":"","Subject":"Market watch"},{"Count":1,"IdList":51,"IdMessage":11380,"Notes":"not customers: version A","Subject":"Market watch"},{"Count":1,"IdList":51,"IdMessage":11288,"Notes":"not customers, with embedded images","Subject":"Market watch"},{"Count":1,"EmailIdList":51,"dottie@yahoo.itIdMessage":10970,"IdRecipientNotes":1419867}"",{"CountSubject":1,"Email":"test@libero.it","IdRecipient":1419861},{"Count":2,"Email":"genny@example.com","IdRecipient":1419852 and smartphones"},{"Count":2,"IdList":51,"IdMessage":10634,"Notes":"","Subject":"Inbox"},{"Count":2,"EmailIdList":51,"wayne@example.comIdMessage":953,"IdRecipientNotes":1419829},{"CountInvitation":1,"EmailSubject":"manuel@example.com","IdRecipient":1419828Invite for marketing forum 2010 in Milan"},{"Count":31,"EmailIdList":41,"info1@example.comIdMessage":10621,"IdRecipientNotes":1419809},{"Count":2,"EmailSubject":"info2@example.com","IdRecipient":1419795Get your Christmas Box"},{"Count":1,"EmailIdList":41,"vladimir@example.comIdMessage":10417,"IdRecipientNotes":1419793},{"Count":2"selected customers","EmailSubject":"stefy@example.com","IdRecipient":1419687Try the new features of XYZ product"},{"Count":1,"EmailIdList":1,"sergio@example.comIdMessage":11566,"IdRecipientNotes":1419680}"",{"CountSubject":2,"Email":"rocco@example.com","IdRecipient":1419673},{"Count":1,"Email":"sales1@example.com","IdRecipient":1419668 Check-Up"},{"Count":1,"IdList":1,"IdMessage":11497,"Notes":"","Subject":"Follow our webinars!"},{"Count":1,"EmailIdList":1,"info3@example.comIdMessage":11142,"IdRecipientNotes":1419629},{"Count":2,"EmailSubject":"info4@example.com","IdRecipient":1419626Improve your delivery rate"},{"Count":23,"EmailIdList":1,"giorgia@example.comIdMessage":10961,"IdRecipientNotes":1419597},{"Count ":1,"EmailSubject":"francis@example.com","IdRecipient":1419575Email and smartphones"},{"Count":1,"EmailIdList":1,"frank61@example.comIdMessage":10820,"IdRecipientNotes":1419568},{"Count":1,"EmailSubject":"anna@example.com","IdRecipient":1419561Important update"},{"Count":1,"EmailIdList":"adrian@example.com"1,"IdRecipientIdMessage":1419552},{"Count":110624,"EmailNotes":"rita@example.com","IdRecipientSubject":1419537"Check out the new plugin"}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":94720}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /MessageRecipient/11826/List/Clicks?PageSize=5&PageNumber=1 (change page size to 5 and retreive the second page)

Full details about clicks are kept for at least 90 days, this period is longer if your console account has activated the "Detailed Statistics Extension" option.

Description

Get distribution of clicks for the specified message

HTTP Method

GET

URL

Count the number of clicks on each link of specified message

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/UrlClicks

 

Get a list of recipients that clicked at least a link in the specified message (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/UrlClickDetails

JSON request (example)

none

JSON response (example)

UrlClicks returns a paged list of message links with at least one click. For each link both the URL and the number of clicks are provided

Expand
Code Block
{"IsPaginated":true,"Items":[{"Count":63,"IdMessage":11775,"Url":"Read in web browser"},{"Count":628,"IdMessage":11775,"Url":"http:\/\/www.example.com\/landing-page\/freetrial-12\/tryme30days.asp"},{"Count":283,"IdMessage":11775,"Url":"http:\/\/blog.example.com\/2014\/04\/update-machinery\/ "},{"Count":59,"IdMessage":11775,"Url":"http:\/\/www.example.com\/pec ipsettings.htm"},{"Count":123,"IdMessage":11775,"Url":"https:\/\/www.youtube.com\/watch?v=su896YA0gC3A&feature=youtu.be"},{"Count":86,"IdMessage":11775,"Url":"Unsubscribe"},{"Count":24,"IdMessage":11775,"Url":"http:\/\/www.example.com"},{"Count":68,"IdMessage":11775,"Url":"http:\/\/www.example.com\/email-checkup\/"},{"Count":5,"IdMessage":11775,"Url":"http:\/\/www.linkedin.com\/shareArticle?mini=true&url=http:\/\/e.acme.com\/frontend\/nl_preview_window.aspx?idNL=11775&fc=MTE4NzU=&&title=Read april newsletter from acme&summary=Read latest news from industry world"},{"Count":19,"IdMessage":11775,"Url":"Preference Center"},{"Count":12,"IdMessage":11775,"Url":"Autoprofile: 72"},{"Count":11,"IdMessage":11775,"Url":"http:\/\/www.facebook.com\/pages\/acme\/97291130649"},{"Count":4,"IdMessage":11775,"Url":"http:\/\/newsletter.mailupnet.it\/frontend\/track.aspx?url=http:\/\/www.example.com\/votenewsletter.asp?id=1"},{"Count":5,"IdMessage":11775,"Url":"http:\/\/www.example.com\/votenewsletter.asp"},{"Count":10,"IdMessage":11775,"Url":"http:\/\/www.example.com\/responsability.htm"},{"Count":3,"IdMessage":11775,"Url":"http:\/\/newsletter.mailupnet.it\/frontend\/track.aspx?url=http:\/\/www.example.com\/votenewsletter.asp?id=2"},{"Count":4,"IdMessage":11775,"Url":"http:\/\/twitter.com\/acme"},{"Count":4,"IdMessage":11775,"Url":"https:\/\/twitter.com\/intent\/tweet?source=webclient&text=I am reading april newsletter! via @acme http:\/\/e.acme.com\/frontend\/nl_preview_window.aspx?idNL=11775&fc=MTE3NzU=&"},{"Count":3,"IdMessage":11775,"Url":"http:\/\/newsletter.mailupnet.it\/frontend\/track.aspx?url=http:\/\/www.example.com\/votenewsletter.asp?id=4"},{"Count":8,"IdMessage":11775,"Url":"http:\/\/e.acme.com\/frontend\/newsletters.aspx?idlist=1&hashlista=6dfe152c-fbf2-420a-9e2d-51e462fea20d"}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":27}

 

LIST method returns a list of recipients that clicked in the message (each recipient could have clicked the message more than once, see "Count" parameter for each recipient). The list is paged by default if the number of returned items is higher than 20

Expand

For sake of simplicity we consider a message with only one clicked link and with the page size that is reduced to 2 items per page

Code Block
{
	"IsPaginated":true,
	"Items":[{
		"Count":283,
		"IdMessage":11826,
		"RecipientsClicks":[{
			"Count":2,
			"Email":"vladimir@example.com",
			"IdRecipient":1419793
		},
		{
			"Count":3,
			"Email":"larry@example.com",
			"IdRecipient":1377520
		}
        ],
		"Url":""http:\/\/www.example.com\/responsability.htm""
	}],
	"PageNumber":0,
	"PageSize":2,
	"Skipped":0,
	"TotalElementsCount":300
}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/UrlClickDetails?PageSize=5&PageNumber=1 (change page size to 5 and retreive the second page)

Read bounces by recipient

Description

Get recipients for whom a bounce occurred when the specified message was sent

HTTP Method

GET

URL

Get the number of bounces related to the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Bounces

 

Get a list of email addresses that originated a bounce when the specified message was sent (LIST, paging is set as default with pageSize=20)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Bounces

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of bounces (e.g. 103)

LIST method returns a paged list

Expand

Disclaimer: provided addresses have been invented as examples of wrong emails, it is not guaranteed that they actually match with the bounce "Type" that is specified for each of them

Code Block
{"IsPaginated":true,"Items":[{"Email":"monica@example.com","IdMessage":11775,"IdRecipient":1419659,"Type":"MBSD "},{"Email":"marco@nweb.it","IdMessage":11775,"IdRecipient":1419650,"Type":"SBDF "},{"Email":"max@yahoooo.it","IdMessage":11775,"IdRecipient":1419635,"Type":"HB "},{"Email":"infos@homail.com","IdMessage":11775,"IdRecipient":1419632,"Type":"HB "},{"Email":"info@wrongaddress.com","IdMessage":11775,"IdRecipient":1419616,"Type":"MBSD "},{"Email":"dan.marketing@hardbounce.com","IdMessage":11775,"IdRecipient":1419579,"Type":"HB "},{"Email":"alice@gmmail.it","IdMessage":11775,"IdRecipient":1419467,"Type":"MBSD "},{"Email":"fax@hotmeils.it","IdMessage":11775,"IdRecipient":1419068,"Type":"GB "},{"Email":"informationes@nweb.com","IdMessage":11775,"IdRecipient":1418795,"Type":"GB "},{"Email":"clas@gimail.com","IdMessage":11775,"IdRecipient":1415989,"Type":"GB"}],
"PageNumber":0,"PageSize":10,"Skipped":0,"TotalElementsCount":1174}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Bounces?PageSize=10&PageNumber=1 (change page size to 10 and retreive the second page)

Read

...

clicks on unsubscription link by recipient

This feature allows to extract either the number of clicks on "Unsubscribe" link or the full list of recipients that clicked on it.

 

Note
  • There are also other unsubscription sources (e.g. import, bounces, admin console...), if you want to extract a list of all the recipients that were unsubscribed due to any reason you should refer to "Read Unsubscribed"
  • A click un "Unsubscribe" link may be not enough to say that recipient is unsubscribed (e.g. the MailUp list to which the message belongs may be configured with a confirmed opt-out and recipient may not have clicked the link on the confirmation page)

Description

Get recipients whose unsubscription is related to the specified message

HTTP Method

GET

URL

Get the number of clicks on "Unsubscribe" link of the specified message (COUNT)

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/Count/Unsubscriptions

 

Get a detailed list of clicks on "Unsubscribe" link of the specified message (LIST, paging is set as default with pageSize=20).

Code Block
https://services.mailup.com/API/v1.1/Rest/MailStatisticsService.svc/Message/{ID_MESSAGE}/List/Unsubscriptions

JSON request (example)

none

JSON response (example)

COUNT method simply return the number of recipients who clicked on Unsubsribe link (e.g. 103)

LIST method returns a paged list (Note: if a recipient clicks three times on "Unsubscribed" links this result contains three items for that recipient)

Expand
Code Block
{"IsPaginated":true,"Items":[{"Email":"manuel.f@example.com","IdMessage":11775,"IdRecipient":1419828},{"Email":"manuel.f@example.com","IdMessage":11775,"IdRecipient":1419828},{"Email":"manuel.f@example.com","IdMessage":11775,"IdRecipient":1419828},{"Email":"agency@example.com","IdMessage":11775,"IdRecipient":1419668},{"Email":"agency@example.com","IdMessage":11775,"IdRecipient":1419668},{"Email":"barbie@example.com","IdMessage":11775,"IdRecipient":1419568},{"Email":"barbie@example.com","IdMessage":11775,"IdRecipient":1419568},{"Email":"matt@example.com","IdMessage":11775,"IdRecipient":1419482},{"Email":"matt@example.com","IdMessage":11775,"IdRecipient":1419482},{"Email":"matt@example.com","IdMessage":11775,"IdRecipient":1419482},{"Email":"peter@example.com","IdMessage":11775,"IdRecipient":1419246},{"Email":"peter@example.com","IdMessage":11775,"IdRecipient":1419246},{"Email":"peter@example.com","IdMessage":11775,"IdRecipient":1419246},{"Email":"luca@example.com","IdMessage":11775,"IdRecipient":1419184},{"Email":"luca@example.com","IdMessage":11775,"IdRecipient":1419184},{"Email":"info@example.com","IdMessage":11775,"IdRecipient":1419095},{"Email":"info@example.com","IdMessage":11775,"IdRecipient":1419095},{"Email":"info@example.com","IdMessage":11775,"IdRecipient":1419095},{"Email":"sales@example.com","IdMessage":11775,"IdRecipient":1418646},{"Email":"sales@example.com","IdMessage":11775,"IdRecipient":1418646}],"PageNumber":0,"PageSize":20,"Skipped":0,"TotalElementsCount":179}

Paging and filtering (example)

If you want to change the paging size you can take advantage of the "PageSize" option.

  • /Message/11826/List/Unsubscriptions?PageSize=10&PageNumber=1 (change page size to 10 and retreive the second page)