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titleImportant Note

FTP-based data synchronization is not available by default (additional charge), but our technicians can set it up for you upon request, contact your account manager to get a quote.

To have a data synchronization set up, you need to have an active MailUp account (not a free trial).

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Where and how you want to import recipients

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LG
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Lists and Groups

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titleExample
  • The CSV produced by your CRM have the following structure:
Code Block
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email;name;second name;Location;Job Title;idlist;subscription_status
name.surname@myprovider.com;John;Smith;Everywhere;Manager;2;1
name2.surname2@myprovider.com;Martha;Smith;Anywhere;Manager;2;0
name3.surname3@myprovider.com;Gordon;Smith;Anywhere;Operative;2;1
  • Your are interested read that data from the CSV file to Update the recipients data in your MailUp account.
  • In your MailUp Account are provided the following Recipient fields:
    • email address,
    • field 1: name,
    • field  2: second name,
    • field 3: Title;
  • you aren't interested to store the location of subscribers.

In this case, the fields in every row will be associated with the following personal data fields:

Csv Fields MailUp fields 
positiontitleidfield
1email
email address
2name1name 
3second name2second name
4Location

5Job Title3Title
6idlist
destination List
7subcription_status
subscription


In case of empty personal data fields, they have to be specified anyway, without any value.

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titleExample


Code Block
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email;name;second name;Location;Job Title
name.surname@myprovider.com;John;Smith;Everywhere;   -> Last field is empty
name2.surname2@myprovider.com;Martha;Smith;;Manager  -> fourth field is empty
name3.surname3@myprovider.com;;Smith;;Operative      -> second and fourth field are empty



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FP
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File Properties

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If preferred, a different FTP / SFTP space can be used. If you are using your personal FTP space the import will be executed at the frequency defined at setup.

  • The instance can be configured for overwrite existing field value saved in MailUp if import fields are empty, rather than ignore empty values provided in the CSV file.
  • You can configure email addresses to receive email messages with the result of the import for each file managed by the instance.
    Addresse must be added separated by ; (semicolon).

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titleExample


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email1@mailup.com;email2@mailup.com;email3@mailup.com  -> The instance will sent a notification email to these three addresses for each processed csv file.