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titleImportant Note

FTP-based data synchronization is not available by default (additional charge), but our technicians can set it up for you upon request, contact your account manager to get a quote.

To have a data synchronization set up, you need to have an active MailUp account (not a free trial).

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Where and how you want to import recipients

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Lists and Groups

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Subscription Status

It is possible 

  • to import all the contacts contained in the file as subscribed or as unsubscribed.
    The Instance will be configured at the setup stage so that all the recipients are imported in a certain subscription status and only in that subscription status.
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titleImportant Note
  • If Instance import contacts as subscribed, Subscription status of recipients already presents as unsubscribed won't be changed. They will remains unsubscribed
  • If Instance import contacts as unsubscribed, Subscription status of recipients already presents as subscribed will be changed. They will be updated to unsubscribed
  • or to import recipients contacts contained in the file as subscribed or unsubscribed based on data provided in the CSV file.
    Recipients' subscription status can be specified for every single contact within the file so that it won't be necessary to create more than one file to import subscribed and unsubscribed contacts.
    The CSV file must include a field (optout) to provide the Subscription Status of each recipient.
    The
    Instance will be configured at the setup stage to read and use this field.
    • When the value of the field is 1, the recipients will be imported as subscribed.
    • When the value of the field is 0, the recipients will be imported as unsubscribed.

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titleExample
  • The CSV produced by your CRM have the following structure:
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email;name;second name;Location;Job Title;idlist;subscription_status
name.surname@myprovider.com;John;Smith;Everywhere;Manager;2;1
name2.surname2@myprovider.com;Martha;Smith;Anywhere;Manager;2;0
name3.surname3@myprovider.com;Gordon;Smith;Anywhere;Operative;2;1
  • Your are interested read that data from the CSV file to Update the recipients data in your MailUp account.
  • In your MailUp Account are provided the following Recipient fields:
    • email address,
    • field 1: name,
    • field  2: second name,
    • field 3: Title;
  • you aren't interested to store the location of subscribers.

In this case, the fields in every row will be associated with the following personal data fields:

Csv Fields MailUp fields 
positiontitleidfield
1email
email address
2name1name 
3second name2second name
4Location

5Job Title3Title
6idlist
destination List
7subcription_status
subscription


In case of empty personal data fields, they have to be specified anyway, without any value.

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If needed, the first row of the file can contain aheader row.

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titleExample


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titleInstance use , (colon) as separator
email,name,second name,Location,Job Title
name.surname@myprovider.com,John;Smith,Everywhere,   
name2.surname2@myprovider.com,Martha,Smith,,Manager
name3.surname3@myprovider.com,,Smith,,Operative


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titleInstance use ; (semicolon) as separator
email;name;second name;Location;Job Title
name.surname@myprovider.com;John;Smith;Everywhere;
name2.surname2@myprovider.com;Martha;Smith;;Manager
name3.surname3@myprovider.com;;Smith;;Operative


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titleInstance use " (double quotes) as delimiter
email;name;second name;Location;Job Title
name.surname@myprovider.com;John;Smith;"Here;There;someplace";HouseKeeper
name2.surname2@myprovider.com;Martha;Smith;;Manager
name3.surname3@myprovider.com;;Smith;;Operative


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titleInstance don't foreseeen header row
name.surname@myprovider.com;John;Smith;Everywhere;HouseKeeper
name2.surname2@myprovider.com;Martha;Smith;;Manager
name3.surname3@myprovider.com;;Smith;;Operative



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Additional Properties

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  • The instance can be configured for overwrite existing field value saved in MailUp if import fields are empty, rather than ignore empty values provided in the CSV file.
  • You can configure email addresses to receive notification email messages with the result of the import for each file managed by the instance.
    Addresse Addresses must be added separated by ; (semicolon).

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