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To move individual or numerous recipients from one group to another, go to Recipient > Manage groups, click on Modify Group assignments. You then View groups and choose the group you want to assign the recipient to (see image bottom left.) A list of recipients from that group will come up (see below right.)
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Then, do a global search for the individual recipient you want to add to the group (search can be done by name, email or mobile) by clicking on the Global Search icon at the upper right of the page.
Once the recipient is found, select the recipient and then click the green "Add" button which will add the recipient to the group listed up top. (See below). To Remove a recipient, follow the same process, just click the green "Remove" button. (Remember, adding or removing a recipient from a given group does NOT remove it from other groups. The recipient still belongs to any group(s) to which it was previously assigned.) See images below.
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Each recipient must be added or removed from groups individually. Therefore if there is a large number of recipients to reassign, we recommend you import a separate file of recipients and assign the group upon import (under Advanced.)
Reassigning one group with another
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