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The system will import your Excel file and show you the status of the import.

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For large Excel files, the import process may take a few minutes. During this time, you can perform any other task and even log-out. The import process will continue until completed!

Copy/Paste

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Email and SMS

These formats allow you to import recipients by copying and pasting information from any document: mobile numbers extract emails and mobile numbers and import them. Just copy and paste the text from any document and the data will be automatically extracted.

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Click Extract Emails button:

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, and all emails in the text will be extracted and ready for import!

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Advanced Import Options

The Advanced section on the Import page is a crucial step in the import process. It ensures your file is read properly upon import and allows you to choose the subscription preference.

After uploading your file on the import page you are taken to the second stage of the import process. Go to the Advanced dropdown drop-down and select from the various options.

  1. Uncheck the box if you do not want empty fields to override any existing recipient data in the system. By default, the box is checked. So, if this box is not checked, all existing data in the imported fields will be erased!
  2. If you are using a CSV file, choose the field separator. (For more details, see CSV File import above.)
  3. Choose the mobile number format correctly.
  4. Select "Replace Current Group Assignments" when exporting existing recipients from MailUp and re-importing them. All previous group assignments will be erased and replaced with new groups assigned in the import process.
  5. Choose the subscription preference. (Remember, all imports default to the "Subscribed" status.)

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Tip
titleEmail Marketing Best Practice

When importing new recipients, it is recommend to mark their status as "pending" and send each a confirmation opt in message. This will ensures a clean list for optimum deliverability (i.e. fewer bounces, spam complaints.)

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