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The Import function allows you to import a variety of formats: manually, copy/paste email, CSV/TXT file, Excel, and XML.

Info
titleImportant things to remember
  1. All recipients are imported as Subscribed unless you select a different option during the import process.
  2. Existing recipients - matched based on their email or mobile phone number - will be updated; the subscription status will not be updated; duplicates will automatically be removed.

  3. Use the Advanced Import Options during the import process to change these default settings.
    • Note: The Subscription status and group assignment options section of the Advanced options overrides any previously recorded subscription status (i.e. Subscribed, Pending, or Unsubscribed). It is therefore strongly recommended to read the advimp Advanced Import section.

Add individual recipient

Image AddedYou can add a new individual recipient to a List easily by first selecting the List > Recipient > Import and clicking on the Add Recipient icon. From there data can be entered in the fields. Inputting data to all the fields is not required but recommended to allow for highly targeted messaging.  To add fields, go to Settings > Account Settings > Recipient fields

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Import CSV/Text file


If you are importing the data from a CXV file, it is extremely important that the imported file be formatted correctly, in order to avoid issues with data corresponding to MailUp's dynamic fields (name, address, birthday format, etc.)

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  • The option to Import as Pending and send confirmation request email allows you to import recipients as Pending. Once you send out the confirmation request email (see section below), those recipients who chose to subscribe to your email communications will become Subscribed.
Tip
titleImport as Pending Guide

Go to the step-by-step guide on How to Send a Subscription Confirmation Request.