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Overview

The Import function allows you to import a variety of formats:

  • you can manually add an individual recipient to the selected List
  • you can import a CSV,

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  • MS Excel, or XML file
  • you can copy and paste text into MailUp, and have the system automatically detect an extract email addresses and mobile phone numbers

To get started, select Recipients > Import in the left-size navigation.

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Info
titleImportant things to remember
  1. All recipients are imported as Subscribed unless you select a different option during the import process.
  2. Existing recipients - matched based on their email or mobile phone number - will be updated (duplicates are never created); the subscription status will not be updated; duplicates will automatically be removed.

  3. Use the Advanced Import Options during the import process to change these default settings.
    Note: The Subscription status and group assignment options section of the Advanced options overwrites any previously recorded the current subscription status (i.e. Subscribed, Pending, or Unsubscribed). It is therefore strongly recommended to read the Advanced Import section before using this feature.

Add individual recipient

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You can add a new individual recipient to a List easily by first selecting the List > Recipient > Import and clicking on the Add Recipient icon. From there data can be entered in the fields. Inputting data to all the fields is not required but recommended to allow for highly targeted messaging.  To add fields, go to Settings > Account Settings > Recipient fields

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Import CSV/Text file


If you are importing the data from a CXV file, it is extremely important that the imported file be formatted correctly, in order to avoid issues with data corresponding to MailUp's dynamic fields (name, address, birthday format, etc.)

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The option to Import as Pending and send confirmation request email allows you to import recipients as Pending. Once you send out the confirmation request email (see section below), those recipients who chose to subscribe to your email communications will become Subscribed. This option overwrites any previously recorded subscription status (Subscribed or Unsubscribed).

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Tip
titleImport as Pending Guide

Go to the step-by-step guide on How to Send a Subscription Confirmation Request.