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With Limitations you can set the limitations to the Check condition and Repeat previously set:
- Active from: you can set your automated message so that it runs only within a certain period of time (e.g. from the 12th to the 25th December)
- Except: you can add a blackout date (e.g. December 25th where you don't want your recipient to get any messages) or a Recourring blackout date (e.g. you can prevent triggered messages from being sent during the weekend)
- If the task is skipped: if any of the limitations you set occour you can set when to execute the automation (e.g. if monthly and Jan 1st is a blackout date it runs on Jan 2nd)
Condition
In the Condition tab you can set which users will receive the automatic sending according to different parameters.
In general:
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The options that you can configure in the Condition tab are:
- Whether
- Number of days of the occurrence of one of the most frequent events (e.g., subscription, joining a group, etc.).
- the latest activity the recipient has generated
- the last data update
- based on a Profile field (eg, date of registration, birthday, etc ...)
- based on the anagraphic data (true / false)
- based on activities (true / false)
You can also define whether the system should or should send the same message more than once to the same recipient, if the event occurs again.
- Enter the number of hours (e.g. do not send it more than once to the same recipient within 24 hours).
- Set that number to 0 to only send once to the same recipient.
The bottom part of the page allows you to further restrict the applicability of the triggered message.
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