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- At any time to locate recipients in your List
- When executing a manual mailing: select the filter that you wish to use in the Choose recipients page (the mailing setup page)
- When executing an automated campaign using triggered messages
Before you actually send the messages, though, let's step back for a second and think about what kind of message you may want to send to try to re-engage inactive recipients.
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The best way to go is to execute the campaign automatically, using triggered messages. This means that re-engagement messages will be sent over time, as recipients become inactive.
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