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This area of the "Preferences" section is divided in its turn into 5 sub-areas that allow to completely customize your messages:

Table of Contents

General

In this tab, you will find some general settings.

  • Description: this is an internal note, useful to better identify a list inside the account.
  • Time Zone: choose a time zone to use as reference for the list.

Furthermore, our system gives you the chance to compare your mailings to those of other companies in the same industry that use our system.

In order to allow the system to do that, you have to fill out these fields correctly:

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  • Enable 'Welcome email'the system sends an email message each time a recipient confirms the subscription. The link provided will lead you to Notifications > Welcome email, where you will be able to modify it using the built-in editor;
  • Send latest newsletter to new subscribers: see below
  • SMS subscription confirmation message: the system sends a text message each time a recipient confirms the subscription. The link provided will lead you to Notifications > Welcome SMS, where you will be able to modify the message sender number and body..
  • Subscription confirmation request message: a message sent to new recipients to confirm their intent to subscribe.

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Inactive recipients

This feature allows to manage managing those recipients who have a low engagement with your campaigns.

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Note
titleDefault values for list 1

List 1, created on your first login in MailUp, has a "Display as" option default value, whichi which is a combination of ID 1 field and ID 2 field. These two fields by default correspond to First Name and Last Name. If you modify these two fields, we suggest you to check the "Display as" setting and eventually change it to match your preference.

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Email Options

  • Charset: Choose the charset that will be used in your campaigns
  • Content type: Select whether to create your messages in HTML language or just a text version. Note that text only versions do not allow tracking of opens and clicks.
    • Multipart option: creates a text-only version of the message that will be viewed by recipients whose systems do not support HTML or use the text-only version by default. Check the box to enable the option.
  • Unsubscribe confirmation message: Each time a user unsubscribes, the system will send him a confirmation message, to inform that the unsubscription was successful. 
  • Envelope-sender (return-path): the email address that will receive bounced addresses.
  • Header sender: enter an email address here if you want your message to be sent on behalf of that address.
  • X-Abuse
  • List Unsubscribe
Note

The use of the Unsubscribe confirmation message is deprecated because it can lead to spam complaints and/or confuse recipients with regard to being truly unsubscribed

SMS Option

  • Default country code: set here the default country code that will be used by the system.
  • SMS do not disturb time: the system can be configured in order not to send text messages at certain times of the day , when you think they might disturb the recipients. Click on "Edit" to enable the feature and configuring the setup: you can choose whether to create the "do not disturb" area every day or on a certain time frame, the start and end times and whether to restart sending at the end of it.

Google translate

If you turn this setting on, you will be able to add a "Google Translate" button inside the unsubscription pages and the preference center.