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This page allows setting new security levels to all MailUp accounts.

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  • Password change settings: it allows to force the new password to be different than the last N used. 


  • Password strength requirements:

    • Basic: minimum 8 characters in length,
    • Medium: minimum 8 characters in length with at least one uppercase letter and one number,
    • Advanced: minimum 8 characters in length with at least one uppercase letter, one number, and one special character.

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Two-factor authentication

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Since then, during the login MailUp will ask your username and password as usual. A second page will then be displayed asking to enter a verification code received on the associated mobile device.Image Removed


The Two-factor authentication is by default disabled. The administrator accounts can enable the option:

  • for all users
  • for certain users
    • by looking for them manually in the search bar
    • by selecting all users and excluding the one you want to disable the option for.

When a user logs in for the first time after 2FA has been enabled at a user level, MailUp will ask to follow this 3 steps:Image Removed


  1. Download Google Authenticator app on your mobile device.
  2. Open Google Authenticator app and add a new website: it will ask you to scan the QRcode.
  3. Enter the numerical code shown in the app.

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