This page allows setting new security levels to all MailUp accounts.
...
Setup for 2-factor authentication
1.Follow the path: Settings>Advanced settings>User permissions>Account settings>Account security. If you can not see the page please get in touch with platform Administrator to get the permission, Account settings, the access.
2.
(1)When you activate the 2 Factor Authentication toggle, you will see two options.
- Enabled for all users: You can activate 2 Factor Authentication for all users. Please, inform the users before activating 2 Factor Authentication for all users.
- Enable for some users: You can activate 2 Factor Authentication for a specific user. If you will activate 2 Factor Authentication for a user except you, please inform the user.
3. Download 
(2) Download Google Authenticator. For iPhone please click here. For Android please click here.
4. When (3) When you login after you activate the 2 Factor Authentication, first you will enter the username and password then you will scan the QR-code via Google Authenticator and enter the one-time passcode that Google Authenticator gives you. When you click Authenticate you will login to the platform.
5.
(4) For the next login you will just open Google Authenticator and take the one-time passcode. You will not scan the QR-code again.
Don't forget! 2FA does something that’s key to maintaining a strong security posture: it actively involves users in the process of remaining secure, and creates an environment where users are knowledgeable participants in their own digital safety.
...
| Info | ||
|---|---|---|
| ||
You need to have permission (to access the Password Management page. If you can not see the page, please get in touch with your platform administrator to give you the permission to access. |
| Info | ||
|---|---|---|
| ||
In case a device connected to a MailUp user is no more available, the 2FA can be reset from the “User permissions” page by selecting “Reset two-factor authentication” in the Actions available for an existing user. At the next login, this user will be asked to associate another device with a QR code. |
...