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Oops! There is a problem. Your SPF record is telling email receivers (e.g. Google, Yahoo!, AOL, etc.) that this system is not authorized to send your emails.

That's because there is some information missing from the list of authorized mail servers listed in your SPF record.

Fixing the problem is easy and can positively improve your deliverability.

Here is a bit of background information and what to do next.

What is SPF

SPF is one of the ways to authenticate email communication. Some information is added to your Web domain settings indicating that certain systems are authorized to send email on your behalf.

Why it matters

Adding SPF authentication can increase your deliverability. That is: the percentage of your messages that are delivered to in the Inbox instead of the Spam folder.

Editing your current SPF record

Here is what you need to do:

  • Contact your Web hosting company, domain registrar, or network administrator that manages this domain
  • Tell them that you need to make a change to the DNS (Domain Name System) records
  • Ask them to edit TXT record that starts with...
    v=spf1 ...
  • Ask them to add the following information to it
    include:musvc.com
  • So in the end it should look something like this:
    v=spf1 ... maybe some other stuff ... include:musvc.com ... maybe some other stuff ... ~all

...

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