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Account

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vs. List

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settings

In the MailUp Admin Paneladmin panel, you have two settings levels: The Account level, and the List level. See Definitions.

A List is a "sub-account" in your Account, and all lists are affected by your Account settings (see Account settings) and by your overall MailUp subscription properties (speed of delivery, dedicated IP, no logoextra options that you have signed up for, etc.) The only thing that lists share by default are the Recipient Field categories at the Account Level. .

As you get started, one thing to keep in mind is that Recipient fields (e.g. custom fields in your contacts database) are set at the account level. For example, if there is you need a custom field that holds a recipient's ZIP code, that field category is shared across all lists.Templates can also be shared across Lists.

Therefore, the first thing we suggest you do is to first set up your Recipient Field categories (40 are customizable!) (This will be a crucial step once you're ready to import your recipient data!)

Go to Account settings

 you will set it there. Especially if you plan on importing contacts into MailUP, we recommend that you look at Recipient fields first.

A multi-list environment

MailUp is a multi-list environment, each list is completely independent of the other, each with it's separate import of recipients and subscription status, message settings, user settings and statistics. Therefore, most of MailUp's features are handled at the List level, and the user must always first choose the List to operate in.   

Note
titleDefault List

If you choose to only have one List, you operate your account in one default List named "News". This list is not visible on the admin panel until you choose to create additional Lists. Therefore, if you do not want additional Lists in MailUp, your first import, messages, etc. will be handled via this default List.

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  • You have more than one company newsletter
  • You run an ecommerce store and send Daily Specials, Weekly Promotions, New Arrivals, etc. and want recipients to be able to subscribe/unsubscribe independently to/from each of them
  • You decide to use MailUp's SMTP+ feature, a built it SMTP relay service perfect for all of your transactional and/or company emails
  • You want to send a Welcome series by using triggered messages, and want recipients to be able to opt out from the Welcome series separately from your regular newsletter

MailUp also allows you to create Groups, which are subsets of recipients within a List.

Info
titleMailUp glossary
Take a minute to familiarize with the MailUp glossary, such as the difference between Lists and Groups.

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