All messages sent through MailUp must comply with consumer privacy regulations. If you import contacts for which you are unsure whether you have a recent, documented confirmation of the fact that they wish to receive messages from you, you will need to obtain such confirmation by sending a Subscription Confirmation Request. If you need to send a request to a list of contacts, follow these steps:

Prepare a confirmation request message

1. Select EMAIL > NEW
2. Write the message, inserting the subscription link into the body of the message. To create this link click on the "SUB" button after selecting the words that should become the link (for example: "confirm your subscription")
3. Set the flag "CONFIRMATION REQUEST" under "ADVANCED OPTIONS"
4. SAVE the message

Importing contacts and sending a confirmation request

1. Go to IMPORT
2. Choose the type of file that you wish to import (e.g. CSV or MS Excel)
3. BROWSE and load the file to import
4. Choose the LIST and Groups that you wish to import into
5. Set the flag "SEND CONFIRMATION REQUEST"
6. Select the CONFIRMATION e-mail message written in Step 1
7. Complete the import procedure
8. Imported contacts will be add as "PENDING"

Sending the confirmation request

1. When the IMPORT is done, the confirmation request e-mail will be added to the SEND QUEUE
2. To SEND the message click on SEND STATUS or QUEUE, and start the mailing

What happens next

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