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Overview

With the MailUp admin tool you can send high-quality text messages, with delivery receipt that includes You can use MailUp as a messaging platform for sending out text messages. Features include: message delivery date/time stamp and detailed delivery error report. You can edit the sender for every campaign, and include dynamic fields in the message (e.g. "Dear [name], 50% off..."). No recurring costs: you simply pre-pay for the messages you send., detailed delivery errors (if any), statistics, automation and more.


Creating a text message

  • 160 characters Use (up to 1530 characters in most of the countries with 10 concatenated messages)
  • You can use dynamic fields to personalize the message. For example: « Dear [name], check out our new…» with default values that are used when the dynamic fields are empty in the database.
  • Multiple charset support, including Chinese and Cyrillic.

Sending a text message

  • Messages get there fast (low latency), even if the recipient's number has been transferred to a new carrier (direct connection to the MSC - Mobile Switching Center);
  • Sender can change with each campaign (text and number);Send : this only applies in some countries.
  • You can send messages in over 150 countries200 countries: different settings and features may apply depending on the destination country;
  • View the send queue's status in real time;
  • Pause the campaign, edit the message, and resume with the edited message (if needed).

Automated and scheduled 

  • Create automatic, event-based messages (e.g. text message on customer's birthday, or when an insurance policy is about to expire);
  • Schedule different campaigns, of different messages, on different dates/times.

List settings

Before you start using the sms system you have to create a new list and make sure some settings are enabled

From your admin tool: Settings > Account settings > Lists > New

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In the sender tab add the Keyword: this will be used by your users to get subscribed to the sms list

Sender: 51303 is the short code and can't be changed. Users will send sms to this number

Keyword: can be changed and it's used by a user to register

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In the subscription tab set on at the Sms confirmation message, click on SMS to subscribed. You will be redirect to the page where you can set the welcome message.

The text "Msg&Data Rates May Apply Reply STOP to cancel Reply HELP for help" is mandatory in your welcome message

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 How to create a sms message

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Creating a sms is very easy. From your admin tool: Messages > Sms > New

Remember to add To opt out reply STOP at the end of your message. This text is mandatory!

 

 

Other features

  • Reports: detailed campaign report: delivery report for each successful text message, with date/time stamp; indication of which messages were not delivered and why; aggregate statistics on all text messaging campaigns run over time.
  • Privacy: run campaigns that are fully compliant with privacy regulations, with full confidence that any data loaded into the system will never be used for any other purpose.
  • Reselling: the platform can be whitelabeled. Buy one only credits package and allocate credits to multiple clients.


Getting Set up

If you wish to use MailUp as an international platform:

1) You must agree to MailUp,Inc.'s Terms and Conditions of Use, even if operating outside the US. At the same time, you must be sure to read and comply with any country's own SMS policies.

2) Purchases are in US Dollars only. To purchase in Euros, you must contact commerciale@mailup.it 


More details on sending SMS globally.