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List Settings

As noted in the MailUp Glossary, a List is an environment of recipients, and a Group is a subset of recipients within a List. (It is most common to have only one main List, but multiple Lists can be created.) Be sure to choose the correct List from the drop-down in the upper left corner of your console.

Review List Settings

Once in the MailUp Console, select Settings > Account Settings > Lists. Click on the New tab up top and the name your list in the Name field. You can choose to fill the Company field for internal purposes only.

Review the tabs: Categorization, Sender, Subscription, Unsubscription, and Advanced Options. Click through all the tabs, especially the Advanced Options, to set email headings display, and tracking preferences.

Default Messages

There are four important templates to review if you'd like to Test more default messages, which are located in the Subscription and Unsubscription tabs in the Group page:

  1. CONFIRMATION REQUEST E-MAIL:  Sent to request that a user confirms his/her subscription.
  2. E-MAIL TO CONFIRMED RECIPIENTS:  Sent to confirm the subscription after they click in the link contained in the CONFIRMATION REQUEST.
  3. E-MAIL TO UNSUBSCRIBED:   Sent to a contact that has decided to unsubscribe.

  4. SMS TO SUBSCRIBED: Text message sent to customer to confirm subscription.

We recommend you complete the settings even for trial purposes. Refer to List Settings in the User Guide.

Multiple Lists

Create a list for each message (email, newsletter, text message) that you typically send. Or for multiple clients if you have an agency using one MailUp account. For example, if you send both a "Product Updates" and a "Specials & Promotions" newsletter, you might want to create two lists for independent management. That way, one recipient can safely unsubscribe from one and not the other. Or, if you are an agency managing multiple e-mail marketing campaigns for your clients, you can create a single list for each client.

Testing

It is not necessary to create a new group for testing purposes. Within a List, Use the default Test group to test your console. You can manually add recipients to your console and assign them to the Test group to immediately start test mailings. To access the Test group, go to Recipients > Email > Manage Groups. In the Groups tab, you will see the group named TEST listed by default.

Other Settings

For Quick Start or trial purposes, you may not want to engage all the settings options at this time. Be sure to visit the Knowledge Base for more specifics.

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