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List Settings

As noted in the MailUp Glossary, a List is an environment of recipients, and a Group is a subset of recipients within a List. (It is most common to have only one main List, but multiple Lists can be created.) Be sure to choose the correct List from the drop-down in the upper left corner of your console.

Review List Settings

Once in the MailUp Console, select Settings > Account Settings > Lists. Click on the New tab up top and the name your list in the Name field. You can choose to fill the Company field for internal purposes only.

Review the tabs: Categorization, Sender, Subscription, Unsubscription, and Advanced Options. Click through all the tabs, especially the Advanced Options, to set email headings display, and tracking preferences.

Default Messages

There are four important templates to review if you'd like to Test more default messages, which are located in the Subscription and Unsubscription tabs in the Group page:

  1. Confirmation Request Email:  Sent to request that a user confirms his/her subscription.
  2. Email to Confirmed Recipients:  Sent to confirm the subscription after they click in the link contained in the CONFIRMATION REQUEST.
  3. Email to Unsubscribed:   Sent to a contact that has decided to unsubscribe.
  4. SMS to Subscribed: Text message sent to customer to confirm subscription.

We recommend you complete the settings even for trial purposes. Refer to List Settings in the User Guide.

Multiple Lists

You can create separate Lists for different types of messages for more effective campaign management. For example, separate transactional emails, monthly newsletters, special promotions, etc. For example, if you send both a "Product Updates" and a "Specials & Promotions" newsletter, you can create two separate Lists for independent management. That way, a recipient can safely unsubscribe from one newsletter and not the other. Or, if you are an agency managing multiple e-mail marketing campaigns for your clients, you can create a single List for each client. Each List is completely independent from the other, and therefore, you can assign separate administrators, permissions, etc. Multiple Lists only share the same Recipient Field settings and the sending bandwidth.

Testing

It is not necessary to create a new group for testing purposes. Within a List, you can manually insert recipients to the default Test group to do test mailings. To access the Test group, go to Recipients > Email > Manage Groups. In the Groups tab, you will see the group named TEST listed by default.

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