When can I contact the Support?
Support responds to reports of customers in case of:
- clarification on the functionality of the platform and its features
- testing and troubleshooting an issue encountered during platform usage of the console.
When NOT to contact Support
Support can not help you with:
- commercial information. Contact instead: commerciale@mailup.it or call
(888) 962-4587 (USA)
- issues related to deliverability, (eg. my newsletter goes into the spam box of my recipients) Open a ticket to deliverability@mailup.com