Users, after having clicked on the unsubscribe link, land to a page with the result of the submission ("Thank you! Your information has been successfully updated." Or "Oops! There was an issue. Please try again later." etc).

Use the Options menu on the right to:

Create a custom flow for those who unsubscribe

On this page you can customize the experience after the user has requested unsubscription, by clicking on "Customize" in the "Customize the post-unsubscription experience" box, you have the possibility to:

differentiating based on the outcome of the unsubscription.