Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Issue

Likely cause

User is subscribed but remains among pending users, even though I do not use a confirmation request

It is likely that some of the parameters are not passed correctly. For example, make sure that the different fields are passed as "Field1", "Field2", "FieldN" and not with the field names used in the console. In order to map lists and groups and match them to the correct IDs check the page Settings >Codes > Codes Table in the MailUp console. Should the problem persist, check that the parameter "confirm" is passed to the procedure with value "0" or "1" and not "true" / "false"

Calls to xmlSubscribe.aspx systematically return errors

Check that the caller IP address has been registered: if not, it must be added to the list available at the page Manage > Web Services (select "WebServices => FrontEnd")