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At the end of the campaign sending wizard, you had two choices.
- Setup immediate mailing, if you wanted to put the mailing immediately at the bottom of the sending queue. If there was no active mailing, it would start right away.
- Schedule mailing, if you wanted to specify when the mailings should start.However, if at that date and time of scheduling there was a sending already in progress, the scheduled mailing would start as soon as the mailing in progress was finished.
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- For immediate mailings, you had to give a final confirmation to add the message to the sending queue, by clicking "Send now"
- For scheduled mailings, you had to click on the Actions button and then "Schedule", or click on Set schedule link, to actually choose a date and time.
In the Send status page, under Current mailings and Scheduled mailings, there was a third area called Inactive mailings. This section contained mailings that were stopped by the user or aborted by exiting step 3 of the sending wizard without taking any action. From here, you could delete the mailing permanently or put it back in the queue (as immediate or scheduled).
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In the final step of the campaign sending wizard, the system will first queue the recipients. A progress bar has been added to give feedback on this process.
Once queueing is completed, you have 3 choices:
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Hitting "Send now", the mailing will start immediately and join the other mailings that are being sent out by the platform. No other action is needed by the user, who will be redirected to Send Status page.The mailing will appear in "Sending now" area of Send status, with a blinking "starting up" under "Start date", to put in evidence that the system is preparing to send out the message. This is a technical time needed for preliminary operations. These operations can last up to one minute: once finished, messages will start to go out.
Schedule
Clicking on "Schedule", a window will appear where you can either choose a start date and time or send the message sequentially.
Send at a certain time
Choosing this option, the mailing will start at a specific date and time and will go out together with other mailings being sent out at that date and time. The mailing will appear in the "Sending later" area and will be moved to "Sending now" at the scheduled date and time.
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The Send status page has been redesigned to reflect the changes in the sending engine.
We still have three areas, but with different naming and definitions. On the left of each mailing, there is an icon identifying each type of mailing, with a tooltip on mouse over (e.g. "Scheduled", "A/B Test", "Automatic email" etc.).
Going back to the three areas of the page, let's see how they work.
Sending now: mailings currently in progress, coming out of the platform at the same time, sharing the account's bandwidth. A green progress bar will graphically represent the progress of the mailing. In addition, the "Recipients" column will show in near real-time how many emails have already been sent. The only action available is to stop the mailing. Due to technical reasons, a feature to stop all mailings at the same time is not available.
- Sending later: 2 kinds of mailings may be found here.
- Scheduled: mailings that are scheduled to move in the "Sending now" section at a specific date and time. Actions available are "Schedule", to edit scheduling, and "Stop", to put the mailing in standby.
- Sequential: mailings that are scheduled to move in the "Sending now" section as soon as no other mailing scheduled as sequential is in the "Sending now" section. Actions available are "Move Up" and/or "Move down", plus "Stop"
- Standing by: messages that have been "parked" by the user in the final step of the sending wizard by clicking "Put in standby". These mailings need an action from the user to be sent immediately or scheduled. Other messages that will appear in this area are the ones stopped by the user in "Send Status" or aborted by exiting step 3 of the sending wizard without taking any action. Other actions available are "Preview mailing", "Check up", "Edit" and "Delete".
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