On this page you will find answers to frequently asked questions about the transition from version 1 to version 2 of the drag-n-drop email editor.
- Are there issues moving from v1 to v2?
- What happens when I edit an existing message?
- What happens to email templates
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A lot of work was invested into creating a tool that converts messages and templates created with version 1 of the drag-n-drop editor to the new format. The tool was perfected over time. In the latest tests, over 45,000 templates were converted and visually noticeable problems were found in only 0.6% of them. So, you might find an issue here and there, but they should be quite rare.
Most common message conversion issues
Analyzing this 0.6% of cases in which visually noticeable issues were found, a few problems that we noticed multiple times include the following.
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The text editor no longer allows me to insert ... (tables, images, etc.)
This is by design.
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When you open a message that was created with v1 of the drag-n-drop editor, the following will happen:
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Note that the system will not convert all messages automatically. This could require a large amount of time. Instead, it will convert messages from v1 to v2 of the drag-n-drop editor on demand, when you wish to edit them. |
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Templates will be handled differently depending on how they were created (or which editor they were designed to be used with).
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