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To request a new free trial account for one of your clients:
- Click on "Request New Trial Account" Request new trial account in the agency panel
- Select the admin console language and whether you wish the new account to be whitelabeled (there will be no mention of MailUp in the admin consolecontrol panel)
- Type the Company name for which you wish to create a trial account
- If you want, you can also configure a custom hostname (this setting requires an action from your client, adding a CNAME record to your DNS settings pointing to: c.mailup.com)
- Click on "Submit request
- The system will add the request to the queue and refresh the page
- Confirm the request using the corresponding link from the Actions menu
- The system will process the request"
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Please note that accounts with White Label option have the following limitations:
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- The system will create a request and refresh the page
- After a few minutes, click on "Refresh" and you should see that the request has been successfully completed
Once the new free trial account has been setup, click on View Accounts to see and manage the new account.
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- Select View Accounts
- Locate the account
- From the the "Actions" menu, select select "Account Info" and then click on the Email the "Email" tab
- Review all the information shown, and then click on the Send the "Send" button to send the email to your client, which will contain the login credentials.
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- Click on View accounts
- Locate the new account
- From the the "Actions" menu, click on on "Login"
- A modal window will be loaded with a list of available admin users for that account. If this is a newly created account, there will be just one admin user.
- Click on an admin user and wait for the the "Login" button to appear. Click on it to log into the admin console.
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