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We're still working on this section of the documentation, but it'll be ready soon! |
As defined in the Glossary in the Getting Started section, a "recipient" A recipient is any contact in your admin consolea List.
There are three recipient statuses managed at the List level:
- Subscribed
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A recipient will only receive messages from you if their the status is that of a "Subscribed", and, therefore, should never be confused for a "subscriber" unless assigned that status.
Managing Recipient Groups
Groups can be created to section recipients based on any type of criteria: sending activity, profile demographic, filters, etc. to create more targeted messaging. Functions include: search for a group, delete a group, delete recipients from a group, delete both group and recipients, add a new group and rename a group. From the Modify Group Assignments tab at the top, you can even reassign or move recipients from one group to another.
Important to note, if a subscriber unsubscribes from one group, he still remains subscribed in other groups he's assigned to.
Group vs List
As defined in the Glossary, a group is a subset of contacts (typically subscribers) within a List. Contacts can belong to multiple groups (similarly to “Categories” in MS Outlook). A group can be created or deleted at any time. The contacts that it contains will not be affected. When importing contacts, you can specify one or more groups. Creating a group will only belong to one List and not across multiple lists.
Recipients and custom fields
Each recipient has 39 custom recipient fields available and freely customizable.
Custom fields are useful to add dynamic tags to your messages (e,g. Dear and the customer's first name) or to segment your subscribers using Filters.