The contact person(s) listed here will be taken as a reference for the areas indicated (e.g. administrative, technical), so make sure that contact details are always up to date. Use the "Actions" button to remove a contact person or to update his contact information. When clicking Actions > Edit contact, you also have the chance to add this person to the test group to receive test mailings.
You can have different contacts listed for different purposes.
- Technical contact: maintenance alerts, other technical issues
- Sales: sales-related matters
- Administrative: billing issues
- Abuse: legal matters (e.g. account appears to be in violation of the MailUp terms of use), notifications of SPAM compliants that are filed directly with the MailUp Abuse Desk. Make sure that this is an address (e.g. abuse@... or customerService@...) that you are comfortable sharing with recipients.
Here is an example:
For example, here is how this area is setup for our own MailUp account.
The email address of the "Abuse & Privacy" contact person will be shown to people that file a SPAM complaint to the MailUp Abuse Desk.
Related features
- Set User permissions, i.e. configure what each user can do within the admin console
- View and edit user and password details