If you need to send a request to a list of contacts, follow these steps:

Prepare a confirmation request message

1. Select MESSAGES > NEW;
2. Write the message, inserting the subscription link into the text. To create this link click on the "SUB" button after selecting the words that should become the link (for example: "confirm your subscription");
3. Set the flag "CONFIRMATION REQUEST";
4. SAVE the message

Importing contacts and sending the confirmation request

1. Go to IMPORT;
2. Choose CSV if you are importing from a spreasheet;
3. BROWSE and load the file to import;
4. Choose the LIST, the group, and the separator;
5. Set the flag "SEND CONFIRMATION REQUEST":
6. Select the CONFIRMATION e-mail message written earlier;
7. Go to step 2 and finish the import procedure;
8. Imported contacts will be add as "PENDING" list.

Send the confirmation request

1. When the IMPORT is done, the confirmation request e-mail will be added to the SEND QUEUE
2. To SEND the message click on SEND STATUS or QUEUE, and start the mailing,

What happens next

• Users who had already subscribed will not receive the confirmation request.
• Users who had already unsubscribed will not receive the confirmation request.
• Users who don't click on the confirmation link will remain in the pending list and will not receive any additional communication from you unless they confirm their subscription
• Users who click to confirm their subscription will be included as subscribers and added to the group chosen during the import phase.
• In the case of a new import, contacts already in the Pending list will not receive any further messages, unless the option "Process Pendings Too" (in the Import window) is used.
• IMPORTANT:
  • As always, you should TEST the mailing of the subscription request message before sending it
  • The consent request must be a non-commercial communication and must clearly indicate what it is and what the consequences of subscribing are (e.g. "You will typically receive 1 e-mail message from us per month.").