Configure alerts

Alert center

To enter the Alert Center, select Settings > List settings > Alert center in the left-side navigation.

From this page, you can add, edit, disable or delete a notification. Notifications can be sent by email with the desired frequency, and they can contain one or more notifications. If you select "when needed" in alert configuration, each event will trigger a push email notification.

Here is a list of the available notifications:

• Subscribe: sent when a new contact subscribes to the list
• Unsubscribe: sent for each contact who unsubscribes (available only as push notification to a specific email address)
• SMTP+
  • Account block: sent when your MailUp account has been blocked
  • Sender domains: sent when the sender email address does not match one of the domains that have been configured
  • Alert on recipient opt-out: sent each time a user unsubscribes
  • SMTP+ send problem: sent when there is a problem with the SMTP+ functionality of the platform
• List+
  
  • List+ message sending is being processed: sent when a message sent with List+ has been added to the sending queue.
  • Problem with List+ message: sent when there is an issue sending a List+ message
• Bounced email: sent when the recipient's email address cannot be reached. It helps keep your lists clean and find out incorrect addresses.
• Queue: sent when a message cannot be sent due to a missing attachment or embedded image
• SMS: 
  • Low SMS credit balance: sent when available credits fall below a specified amount
  • SMS message not sent for insufficient credits: sent when message cannot be sent due to an insufficient credit balance
  • SMS campaign sent successfully: sent when an SMS campaign has been successfully sent out

Configuring a notification

In order to configure a notification, you have to insert the following parameters:

• Type
• Subject (e.g. new subscribers this week)
• Frequency, i.e. how often the notification will be sent (it is also possible to set frequency to "when necessary" to be instantly notified when the event happens)
• A text that will be shown in the notification
• Users that will receive the notification