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You can use the Profile Updates feature to create forms that will allow recipients to add or update personal information (e.g. gender, location, etc.) or answer additional questions that may allow you to better segment them (e.g. by assignment them to groups).

The goal is to have more information on your recipients, so that you can send them messages that are more relevant to them.

Here is an example of a simple Profile Update form:

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When Profile Updates are used

Profile update forms can be used in a variety of circumstance. For example:

  • Ask recipients to add information to their profile to take advantage of an offer or promotion (e.g. add your birth day and month and receive an automatic discount on your birthday)
  • Ask recipients to review and update the information that's already on file
  • Ask recipients to specify additional interests they may have (e.g. by offering them to check topics that interest them, where the topics are Groups in the selected List)
  • ... and many more scenarios

Profile update forms are a fundamental tool in your effort to build a richer recipients database, which will allow you to better segment your customers and send them messages that they are more likely to be interested in.

Where Data is Stored

When you use the Profile Updates feature, data is saved into the recipients database in the Recipients fields that you chose to include in the form. When a recipients updates the information in the form, he/she is updating their profile in the recipients database.

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Profile Updates and the Marketing+ package

Your MailUp account comes with one, default profile update form. In order to be able to add and edit multiple profile update forms, you will need to add the Marketing+ package to your account.I moduli di autoprofilazione possono essere usati per diversi scopi:

  • ampliare le informazioni sui propri desintatari per poter meglio intercettare il target desiderato
  • organizzare i destinatari in gruppi in base alle loro preferenze
  • svolgere dei sondaggi fra i tuoi destinatari

 

I dati raccolti tramite i moduli di autoprofilazione sono salvati nei Campi anagrafici che hai scelto di rendere modificabili nel modulo.

Come già detto puoi usare il modulo di autoprofilazione per raggruppare i tuoi desintarari in base alle loro preferenze, associando ad ogni gruppo un'opzione.

Per esempio puoi creare due gruppi, uno chiamato "Auto" e uno chiamato "Moto" e poi creare un modulo di autoprofilazione che chiede ai destinatari quale tipo di mezzo preferiscono. I destinatari rispondendo vengono iscritti al gruppo corrispondente. In questo modo ti sarà molto più semplice inviare ad ogni gruppo messaggi realmente interessanti per i destinatari.


Per poter utilizzare i moduli di autoprofilazione è necessario acquistare il pacchetto Marketing+