Published — v. 12

Post-unsubscription page

Owned by Product team
Last updated: Dec 07, 2023 by Camilla Toracchio
1 min read

Users, after having clicked on the unsubscribe link, land to a page with the result of the submission ("Thank you! Your information has been successfully updated." Or "Oops! There was an issue. Please try again later." etc).

Use the Options menu on the right to:

  • Change style, using the Look & Feel page, for all list pages adding a logo and customizing colors and fonts.

  • Enable the unsubscription confirmation email: a message confirming the unsubscription will be sent to the recipient

Create a custom flow for those who unsubscribe

On this page you can customize the experience after the user has requested unsubscription, by clicking on "Customize" in the "Customize the post-unsubscription experience" box, you have the possibility to:

  • customize the text that appears

  • lead to a page on your website by specifying a URL

  • lead to a landing page created with MailUp

differentiating based on the outcome of the unsubscription.